Lead People Partner at Amperity

At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk. The Role At Amperity, we are an AI-native company, but our competitive advantage remains profoundly human. We believe that as AI handles the transactional, our People team must double down on the relational and we’re evolving beyond traditional HR. Our model, Forward Deployed Talent, pairs People Partners and Recruiters into talent pods aligned to the business. Together, they don’t just support teams; they shape how those teams perform, grow, and experience work. The Lead People Partner is a high-judgment, high-impact leadership role where you will help design how our Go-to-Market (Sales, Marketing, Customer Success) organizations win, while ensuring employees are set up to have career-defining experiences. What Excellence Looks Like • You are AI-first in practice: You design for leverage and instinctively redesign work using automation and augmentation to increase output, quality, and engagement without linear increases in headcount. • You elevate leadership: You make the leaders around you more effective and courageous • You champion our values: You ensure that how we win is just as important as if we win, embedding Amperity’s core values into every talent milestone. • You operate with a point of view: You challenge leaders and bring clarity to ambiguity. Core Responsibilities Human-Centered Workforce Design • Strategic Architect: Partner directly with GTM leaders to design organizational structures that prioritize flow over friction. You will determine how humans and AI agents work together to maximize creativity and output. • Talent Orchestration: You will lead continuous workforce planning, moving beyond static, quarterly exercises to real-time, data-informed decisions. • Future-Proofing: Lead gap analyses to identify "skills of the future" and design upskilling initiatives that ensure our people evolve as fast as our technology. Performance, Culture & Accountability • High-Performance Accountability: Design and reinforce a culture where values, behaviors, and incentives are tightly aligned. You will coach leaders to have high-stakes performance conversations, rewarding impact over activity. • Culture of Belonging: Design and reinforce experiences that make employees feel clear on what’s expected, confident in how they grow, and supported through high-stakes or personal moments. • Empathy at Scale: Provide bespoke, high-EQ support for complex life events and high-stakes interactions. Strategic Advisory & Digital Innovation • The "Knowledge Flywheel": You won’t just solve problems; you will codify your high-judgment decision-making. You’ll partner with the People Ops team to build the playbooks and logic that allow our agentic stack to scale. • Predictive Talent Insights: Move beyond lagging indicators (like turnover) to leading indicators. You will use our unified data stack to identify burnout risks, leadership gaps, and talent density trends before they impact the P&L. • The Human Guardrail: You serve as the ethical compass for our HR technology. You ensure that as we automate the transactional, we never lose the relational—protecting the "human-in-the-loop" for all high-stakes career milestones. About You • 12+ Years of Strategic Partnership: You’ve navigated the "messy middle" of high-growth tech ($100M to $1B+ ARR). You have a proven track record of partnering with GTM leaders who are brilliant, demanding, and move at breakneck speed. • The System Mindset: You connect talent, incentives, structure, and culture into a cohesive operating model. You have a bias for building scalable frameworks that reduce the need for manual intervention and "one-off" exceptions. • Foundational Mastery: You possess a sophisticated understanding of global employment law, total rewards, and talent management. You don't need a map for the basics, which allows you to spend your mental energy on the frontier of HR innovation. • High-EQ Leadership Coaching: You are a truthteller. You have the gravitas to challenge a VP on their leadership style and the empathy to coach a first-time manager through a complex team restructuring. • Technological Fluidity: You are a power user of modern stacks (e.g., HiBob, Greenhouse, Pave, Kinfolk). More importantly, you have an experimental mindset and you aren't just using these tools; you are constantly looking for ways to integrate and automate them to buy back your own time. Location Seattle, WA Our hybrid work model includes three days in the office each week, providing a mix of in-person collaboration and remote flexibility Compensation Base Salary: $160,000-$220,000. Individual compensation within this range will depend on several factors, including your skills, experience, education/training, geographic location and the level at which you join. We also consider internal equity, market conditions, and overall business needs. Cash Incentives: Cash incentives are also available. Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position. Benefits We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide. Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.