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ManagerFull-timeRustAWSMachine LearningData ScienceGoAI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Salesforce CRM Manager to join our high-performance GTM Operations team at Appian. This role will support and drive all CRM projects and processes, helping to improve business processes and efficiency in Salesforce.
Key Responsibilities
- →Support, administer and maintain day-to-day CRM operations, including sales cases, user setup, and configuration of custom objects and workflows.
- →Understand business needs and help with drafting specifications for Salesforce projects.
- →Analyze and report CRM data, becoming a subject matter expert on funnel and pipeline information.
- →Develop and support the creation of user guides and training materials for significant releases.
- →Enhance GTM efficiency by solving sales funnel bottlenecks with technology.
- →Leverage AI in the sales process by identifying and implementing AI/ML solutions within Salesforce.
- →Provide guidance to stakeholders and senior leadership on technical solutions.
Requirements
- ✓Bachelor’s degree in business, data science, or related field.
- ✓8+ years of professional experience, with at least 5 years as a Salesforce administrator or CRM manager.
- ✓Proven experience managing Salesforce CRM or equivalent certifications.
- ✓Previous experience with CRM deployments at a SaaS company.
- ✓Ability to execute projects with minimal guidance.
- ✓Excellent oral and written communication skills.
Benefits
Comprehensive benefits package including health coverage, EAP, life and disability insurance, ESPP, retirement plan, wellness dollars, tuition reimbursement, and family-forming benefits.
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