Technical Recruiter / Site Lead at Artera 2

ABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.  Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. ABOUT THE OPPORTUNITY Artera is seeking a Technical Recruiter and Site Lead who thrives in two modes: as a strategic, relationship driver who excels at hiring great AI and technical talent, and as the hands-on builder of a workplace people love showing up to.  You'll spend about 70% of your time driving full-cycle technical recruiting across AI, engineering, product, and related functions, and the remaining 30% serving as the anchor of our Seattle office — shaping the local employee experience, running engagement programming, and keeping our space running smoothly. You will also be the face of Artera in Seattle. This is a role for someone who doesn't want to choose between recruiting and people ops — you’ll get to do both well, own a geography, and build a meaningful presence as we launch our next physical hub in Seattle, where we've been growing a remote team for over a year. You will report to the SVP of People to align with our broader talent and people programs, and work closely with our CTO (also Seattle-based) on hiring strategy and local culture, giving you visibility into both the talent strategy and the organization you're hiring for. Responsibilities Technical Recruiting • Full Cycle Recruiting and Candidate Experience: Own full-cycle talent acquisition for technical roles — sourcing, screening, interview coordination, offer negotiation, and close — ensuring all candidates have an excellent experience throughout the process, regardless of the final outcome. • AI Talent Sourcing: Build and execute sourcing strategies for AI-forward talent in a highly competitive market • Stakeholder Partnerships: Partner with hiring managers, the CTO, and other senior leadership members to scope roles, calibrate on bar, and build efficient interview loops • Pipeline Development: Maintain active talent pipelines in the Seattle AI/tech market • ATS Hygiene: Use Lever to keep candidate data, communications, and reporting tight • Recruiting Analytics: Bring a data-informed lens to activities like pipeline health, conversion rates, and time-to-hire • Artera Brand Representative: Represent Artera's mission and AI-forward culture compellingly to candidates Seattle Site Lead • Office Operations: Own day-to-day operations of the Seattle office — vendor relationships, space management, supplies, safety • Local Engagement & Events: Plan and execute local employee engagement: team events, celebrations, and in-office experiences that reinforce our values • Employee Experience: Serve as the local point person for Seattle employees — their go-to for office questions, new hire onboarding experience, and in-person culture • People Team Partnership: Partner with the broader People team on company-wide initiatives that land locally • Visitor Experience: Help visiting employees, candidates, and leaders have a great experience when they're in the Seattle office Requirements • Tenure & Track Record: 5+ years of experience, with a strong track record in technical recruiting (in-house preferred; agency background welcome if paired with in-house experience) • AI Recruiting Expertise: Proven experience recruiting AI talent — research scientists, ML engineers, applied AI engineers, or similar — in a competitive market • Technical Hiring Breadth: Demonstrated success hiring software engineers and technical talent broadly • ATS Fluency: Experience with modern ATS platforms (Lever a plus) • AI-Native Workflow: Daily hands-on use of AI tools to improve workflows (Claude Code or similar) • Site & Event Operations: Event planning or office/site management experience — whether formal or picked up along the way • Self Directed Operator: Comfort operating with autonomy; you don't need a playbook to get started, but you know when to ask • Culture Builder: Genuine interest in culture-building — you see engagement work as a craft, not a chore • Trusted Partner: Excellent judgment, discretion, and communication skills • Onsite Commitment: Ability to be onsite in Seattle 5 days per week (this role is in-person by design with flexibility as needed) Bonus • Experience at a growth-stage AI company • Background supporting a satellite office or distributed team • Exposure to tools in our stack: Rippling, Pave Interview Process Please only apply if you are able and willing to work out of our Seattle Hub 5 days per week. We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect from our interview process... • Phone Screen with Talent Partner: A quick chat with our recruiter to learn about your background, understand your career aspirations, and share detailed insight into the role, team structure, and our high-performance culture. This conversation focuses on planning and prioritization, resilience, candidate experience, and your sourcing and strategy approach. • Hiring Manager Screen (Virtual): A deeper conversation with the SVP, People to assess role-specific experience, recruiting craft, and how you operate. This stage continues to explore planning and prioritization, resilience, the candidate experience you've built in past roles, and your approach to sourcing and strategy. • Panel Interview – Culture & Technical (Virtual): Two, 1:1 interviews that assess how you build culture, embody our values, and partner cross-functionally with HR and your technical recruiting depth and fluency recruiting for AI-forward roles. • Final On-Site Interview: The final stage, where you'll meet with the CTO in our Seattle office. This interview focuses on collaboration, stakeholder management, and your vision for the role and our growing Seattle hub. OUR APPROACH TO WORK LOCATION Artera has hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, where team members typically come in three days a week. Specific frequency can vary depending on your team's needs, manager expectations and/or role responsibilities. In addition to our U.S. office locations, we are intentionally building geographically concentrated teams in several key metropolitan areas, which we call our “Hiring Hubs.” We are currently hiring remote candidates located within the following hiring hubs: - Boston Metro Area, MA - Chicago Metro Area, IL - Denver Metro Area, CO - Kansas City Metro Area (KS/MO) - Los Angeles Metro Area, CA - San Francisco / Bay Area, CA - Seattle Metro Area, WA This hub-based model helps us cultivate strong local connections and team cohesion, even in a distributed environment.  To be eligible for employment at Artera, candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant. As our hubs grow, we may establish local offices to further enhance in-person connection and collaboration. While there are no current plans in place, should an office open in your area, we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully, considering factors like typical commute times and access to public transit, to ensure they are fair and practical for the local team. WORKING AT ARTERA  Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!  Career development - Manager development cohorts, employee development funds Generous time off - Company holidays, Winter & Summer break, and flexible time off Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.  EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to [Upgrade to PRO to see contact]. DATA PRIVACY Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy. SECURITY REQUIREMENTS All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.