Product Operations II at Axon

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As the Product Operations lead for Europe, you will own the readiness and early market entry of TASER products across the region — spanning both in-market support for current devices and launch preparedness for upcoming products. You will translate the realities of Europe public safety agencies into clear, actionable inputs for our product and operational plans. Partnering closely with internal teams, you’ll run structured pre-sales field trials, shape tenders and RFPs, and ensure local teams have the technical expertise, & tools to succeed. This is a highly autonomous role requiring technical mastery, market fluency, and disciplined execution. You’ll represent Europe’s needs inside TASER, balancing fast-moving field demands with what we can deliver—so launches are clean, scalable, and built to win. What You’ll Do Location: This role is based out of our Scottsdale Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Director of Taser Product Management Direct Reports: 0 • Own Europe Product Readiness: Lead the regional readiness for new TASER products entering Europe—ensuring local requirements (training, policy, procurement, compliance realities) are defined early and fully resourced for market entry. • Be the Regional Technical Product Master: Maintain deep technical mastery of current and upcoming TASER products in Europe—serving as the trusted in-market expert. • Shape Product Strategy: Represent Europe realities in product planning & forecasts so roadmaps, launch plans, and enablement reflect regional constraints and drive real operational impact. • Bridge Sales and Product: Bring clarity and structure to fast-moving opportunities—aligning what’s promised externally with what can be delivered internally, and translating deal needs into readiness actions. • Drive Tender Success: Engage early in tenders and RFPs to shape requirements, guide response strategy, and position Axon to win high-impact opportunities across the region. • Build the Playbooks that Scale: Champion the core processes, tools, and repeatable playbooks that enable local teams to execute trials, readiness, and early lifecycle support consistently—so success doesn’t depend on a single hero. What You Bring • Experience • 4+ years in product management and/or product operations, with direct experience engaging customers and translating field needs into clear product and readiness outcomes. • Proven ability to operate autonomously in complex, cross-functional environments and build trusted relationships with senior stakeholders across Sales, Customer Success, Sales Engineering, and Product/Engineering. • Experience supporting hardware products (devices, systems, or regulated equipment); familiarity with connected ecosystems (cloud-enabled workflows, integrations, device + software lifecycle) is a strong plus. • Skills • Customer-First Operator: Skilled at working directly with agencies, building credibility quickly, and turning real-world needs into practical action. • Technically Fluent: Able to master current and upcoming TASER products and explain value, constraints, and trade-offs with clarity to both technical and non-technical audiences. • Structured Execution: Brings rigor to readiness and trials—defining success criteria, tracking commitments, and driving follow-through across teams. • Communication and Writing Clarity: Exceptional communicator who produces crisp narratives, decision briefs, and customer-ready messaging with zero fluff. • Relationship Builder: Builds alignment through trust, strong judgment, and consistency—especially in high-stakes, fast-moving situations. • Adaptable and Resilient: Thrives amid ambiguity and change, maintaining momentum while balancing speed with accuracy. • Travel • Flexibility to travel Internationally as needed (~30-35%). Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • Employee Resource Groups (ERGs) • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [Upgrade to PRO to see contact] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [Upgrade to PRO to see contact]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.