Operations Business Analyst at Baringa

About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. Our Global Consulting Operations team are looking for an experienced Operations Business Analyst to join the team. The purpose of our Corporate Team is to help the business grow and make our peoples’ lives easier. To do this we provide business capabilities and services across Finance, IT, HR, Legal, Marketing and Operations. Baringa prides itself on a high degree of partnership and collaboration across our Consulting and Corporate teams. Corporate is seen as an integral part of the business. For our consultants who spend a lot of time working away from home and in different countries, we represent an important degree of expertise, constancy, and support. Baringa is at a key inflexion point in its journey from being a small, intimate business with high degrees of entrepreneurialism and individual independence, to being a bigger, international business which needs more consistency and infrastructure – but not too much. We don’t want to lose our pioneering, start-up-style adaptability and flexibility, but at the same time, we want to operate with more consistency and predictability. Corporate is at the heart of navigating this change and it’s a demanding challenge. We don’t always have the best systems and processes in place – so we need people who want to create them and can work effectively as we continue to evolve. We especially like people who are comfortable with change, ambiguity and being very hands-on while at the same time ensuring we are delivering to significant strategic goals. International Business Management Overview The International Business Management function is a relatively new corporate team, with its creation being driven by Baringa’s increasing international presence and the need for increased corporate support. It's esponsible for ensuring that all international offices and teams have the necessary corporate support across the full breadth of the corporate function (i.e. HR, Finance, Change Management, IT, Executive Assistance etc.). This includes regular engagement with the leads/nominated resource for each international presence to ascertain underlying issues associated with business service support delivery and managing the delivery of remediation plans across the corporate function, in conjunction with colleagues from the respective corporate teams, to ensure issue resolution. The function is also responsible for continued development and deployment of the new Market Entry Framework, which has been put in place to provide a standardised structure for Baringa Partners to enter new international markets. The Market Entry Framework is designed to limit the issues associated with ad hoc market entry decision making. The main purpose of this role is to support the International Business Delivery Manager across International Office / Business Engagement and take responsibility for the successful delivery of a number of international market entry / expansion plans from a Corporate perspective, enabling operations across multiple states. What you will be doing Transformation, Planning and Project Delivery Support • Provide hands on coordination for transformation, operational improvement, and planning initiatives, ensuring workstreams are well organised and making progress. • Maintain core project artefacts including plans, RAID logs, trackers and decision logs, keeping information accurate, accessible and up to date. • Support project meetings and working groups by preparing agendas, taking notes, capturing actions, and following up to maintain momentum. • Contribute to the preparation of materials and documentation for senior stakeholders, project teams and leadership forums. • Support planning cycles and maintain visibility of key milestones, priorities, interdependencies and operational issues across the wider portfolio. • Work closely with corporate functions such as HR, Finance, Legal and Compliance to coordinate inputs, progress actions and align on risks or dependencies. • Identify risks, issues or blockers early, escalating to the Consulting Operations Manager and tracking them through to resolution. Business Expansion and Market Entry Support • Support the delivery of entity expansion projects under the organisation’s Market Entry Framework, coordinating activity across corporate functions and business stakeholders. • Assist with quality assurance of Market Entry documentation, checking completeness, accuracy and alignment with Framework requirements. • Track progress across market entry workstreams, maintaining visibility of milestones, open actions and key dependencies. • Work with relevant corporate teams on queries or requirements that arise during expansion activity, ensuring alignment and timely follow up. • Support engagement with third party advisors such as legal providers, managing queries and tracking responses. • Escalate non compliance, material risks or delays promptly and clearly to the Consulting Operations Manager. Business Improvement Initiatives • Support the identification and mapping of opportunities to improve how the organisation operates across the Consulting Operations portfolio. • Contribute to developing recommendations and proposals for change, working with relevant teams to refine and validate solutions. • Coordinate the rollout of improvement initiatives, tracking progress and supporting engagement and adoption across teams and geographies. • Work with corporate functions to resolve operational issues identified through improvement activity or raised by international teams. • Help build and maintain standard operating procedures, templates, tools and guidance materials that enable consistency and effectiveness. Your skills and experience • Some experience in a project coordination, analyst or operational support role gained in a professional services, consulting, financial services or corporate environment. • Strong organisational skills with the ability to manage multiple tasks, maintain accurate records and meet deadlines reliably. • Good written and verbal communication skills, with the ability to produce clear summaries, updates and stakeholder facing documents. • A numerate, analytical mindset, comfortable working with data, drawing insights and presenting information in a clear and structured way. • Familiarity with project governance tools and practices such as RAID logs, action trackers and status updates is beneficial but not essential. Training and support will be provided. • Eager to learn and develop, motivated to build new skills, take on stretch tasks and grow in a supportive environment. • Curious and adaptable, keen to understand how things work, quick to grasp new subject matter and comfortable working across a varied agenda. • Highly organised and detail oriented, takes ownership, keeps information accurate and up to date and follows through reliably. • Collaborative and proactive, a natural team player who communicates well, builds strong relationships and looks for ways to add value. • A clear communicator, able to present information simply and logically whether in writing, in meetings or through slides and reports. • Positive and resilient, brings energy and a constructive attitude to their work and remains composed when priorities shift or workloads increase. What a career at Baringa will give you Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: • Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. • Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. • Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. • Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. • Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this. Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. Join us All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. Baringa Privacy Notices For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at [Upgrade to PRO to see contact] For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact [Upgrade to PRO to see contact] For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at [Upgrade to PRO to see contact]