AI & IT Operations Manager at Beamup

About Us Beamup helps enterprises move beyond dashboards, alerts, and manual triage to automated supply chain execution. Our AI platform supports large, complex retail and manufacturing networks by deploying specialized AI agents that operate continuously across stores, distribution centers, warehouses, and in-transit operations. These agents detect execution issues, identify root causes, and execute corrective actions - either autonomously or by routing work to the right teams. Retailers and manufacturers rely on Beamup to replace reactive workflows with consistent, scalable execution — reducing losses, improving performance, and operating with greater confidence at global scale. Our Mission To redefine supply chain intelligence by building AI agents that predict, prevent, and resolve inventory health and operational issues in real time. About the Role This is a dual-track role combining a forward-looking mandate to identify, implement, and maintain AI tools that improve how we work, with day-to-day IT management. You'll be the internal point of contact for all things technology, and a key partner to leadership on compliance initiatives. Responsibilities Gen-AI & Intelligent Tools This is where you'll make your biggest impact. Beamup is actively embedding AI into how we operate internally, and this person will be the engine behind that transformation. You won't just support tools, you'll shape the way the company works. • Scout and evaluate the latest generative AI tools (LLMs, agents, workflow automation, AI-assisted ops) and build a clear view of what's worth adopting • Own the end-to-end rollout of AI tools, from business case and procurement through integration, employee enablement, and change management • Design AI-powered workflows that eliminate manual work and unlock capacity across teams (automated reporting, intelligent document handling, AI-assisted customer interactions, and more) • Build internal expertise by running hands-on sessions, creating guides, and helping colleagues get real value out of the tools • Monitor adoption, performance, and ROI of deployed AI tools, and iterate continuously • Stay on the front edge of the gen-AI landscape, new model releases, emerging agent frameworks, evolving enterprise use cases, and translate what's relevant into action at Beamup IT Management • Own and manage Beamup's internal IT infrastructure, including hardware, software, user access, and helpdesk support • Onboard and offboard employees, provisioning accounts, devices, and access permissions • Manage SaaS tools and vendor relationships, ensuring licenses, renewals, and integrations are up to date • Maintain IT documentation, asset registers, and internal knowledge bases Security & Compliance • Maintain ISO certification requirements by tracking audit schedules, required documentation, coordinating departmental evidence collection, and filing certificates and reports centrally • Drive SOC 2 audit readiness by maintaining the evidence library (access reviews, training records, change management logs), tracking all controls and their status, and scheduling and supporting auditor visits • Vet new suppliers before engagement by collecting security documentation, ensuring NDAs are signed, and keeping the vendor register up to date Requirements • 3-5 years of experience in IT management, IT operations, or a similar role • Background at a startup or scale-up environment • Solid understanding of information security fundamentals and compliance frameworks (ISO 27001, SOC 2) • Experience coordinating with external vendors and auditors • Familiarity with SaaS ecosystems and enterprise tooling • Genuine enthusiasm for generative AI; you follow the space, you experiment, and you know the difference between hype and real utility • Hands-on experience implementing or managing AI tools in a business context (ChatGPT, Claude, Notion AI, Zapier, Make, or similar) • Strong organizational skills; you track things, close loops, and don't let things fall through the cracks • Comfortable working across teams and communicating technical requirements to non-technical stakeholders • Fluent in Hebrew and English Beamup is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetics. You can read more about us at: [Upgrade to PRO to see link] And we were also chosen to be one of the 50 most promising Israeli startups of 2023: [Upgrade to PRO to see link]