Account Executive, Expand Growth at Benevity

Meet Benevity Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! High-Level Overview Benevity is looking for a passionate and results-driven Account Executive to join our growing Expand Sales team. As a key pillar of the Sales organization, the Expand team ensures clients unlock the full value of their corporate purpose programs through Benevity’s solutions. In this role, you’ll own the end-to-end renewal lifecycle, working closely with Sales and Client Success to retain and grow a portfolio of enterprise and mid-market clients across all global product lines. You’ll focus on minimizing financial attrition, securing favorable terms, and identifying opportunities for expansion that align with client goals. The ideal candidate brings a strong background in SaaS contracting and experience supporting both renewal and growth strategies. You’re comfortable engaging with C-level stakeholders, managing complex deals, and solving challenges creatively. Success in this role will require close collaboration with teams across the business—including Product, Finance, Marketing, and Operations—to deliver value, drive results, and strengthen long-term client partnerships. This role reports to the Director of Growth and is based in North America. What you'll do: • Own and be accountable for renewals, expansions (upsell and cross-sell), user licenses, product add-ons, services, and recurring support programs • Maintain high client retention and ensure on-time renewals • Consistently meet or exceed core metrics including forecast accuracy, GRR, NRR, upsell, churn, and contraction • Drive account growth by identifying cross-sell and upsell opportunities beyond the immediate negotiation • Proactively identify risk and opportunity in client accounts and develop strategies to mitigate or capitalize • Track and manage renewal and upsell forecasts on a weekly basis • Leverage client data and behavior to assess account health and renewal readiness • Build and grow relationships with executive stakeholders at high-value client accounts • Collaborate across Sales, RevOps, Client Success, and other functions to deliver seamless client experiences • Contribute to a positive, inclusive work environment rooted in Benevity’s values and commitment to DEI What you'll bring: • Minimum 5 years of account sales experience in a SaaS environment • Proven success managing renewals and expanding client accounts across SMB to Fortune 500 companies • Experience developing and growing relationships with large, complex accounts • Expertise in forecasting renewals and recurring revenue pipelines, preferably in a Client Success or Sales setting • Strong executive presence and communication skills with the ability to convey strategic value to internal and external stakeholders • Ability to navigate legal and contractual discussions across varied agreement types • Demonstrated ability to collaborate cross-functionally across Sales, RevOps, and Client Success • Strong process orientation, financial acumen, and negotiation skills • High-energy, team-first mindset and adaptability in a dynamic, evolving environment Discover your purpose at work We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more … Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose. If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become … It’s time to join Benevity. We’re so excited to meet you. Where We Work At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most. Join a company where DEIB isn’t a buzzword Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams. We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity. Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [Upgrade to PRO to see contact].