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Mid LevelFull-time
Salary Range
$12,750 - $17,250 /year
This salary is estimated based on similar roles. The actual salary may vary.
A Brazilian Portuguese and Spanish speaking Customer Account Advisor to join our Customer Service team to support the Company’s operation at our offices based in Bogotá.
You will assist our global customer base via Live Chat, telephone and email. You will be assisting our customers with a wide variety of account queries including payments, login, and verification and betting queries.
From your first day with the Company, relevant training will be provided on all aspects of the role, including sports and betting, giving you the tools and knowledge to provide an excellent customer experience. Development continues throughout the role enabling you to build your career in an innovative team.
We are keen to welcome candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression and job stability.
A competitive salary and benefits package will be provided to the successful applicants.
The ideal candidate will possess a strong desire and passion to lead, coach, and develop others. This includes identifying development areas that will facilitate the progression of advisors and their day-to-day performance. Collaboration is essential, alongside the ability to demonstrate adaptability and a willingness to embrace new tasks within this diverse role. 
A comprehensive knowledge of development and Customer Support processes and procedures is highly desirable.
The position is full-time, and the successful applicant will be required to work any four days on a 10 hour shift or five days on an 8 hour shift, between the hours of 07:00 and 02:30 the next day (this may change if needed).
In return, our current benefit package includes:
• Competitive salary.
• Working 40 hours a week (5 days).
• 20 days holiday plus public holidays, which are included in your holiday allowance.
• Career advancement and development opportunities.
• Company bonus scheme.
• Transportation allowance.
• Loyalty Bonus.
• RAF Programme.
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About Bet3651
Bet3651 operates as a specialized online gaming and betting platform, offering a comprehensive suite of services within the digital gambling industry. The name suggests a direct association with the well-known brand Bet365, potentially indicating a related or subsidiary service, though it maintains its own distinct online presence through bet3651.com. While the exact founding date and location are not explicitly clear from the name, the platform is positioned to cater to the global online betting market, leveraging the reputation and infrastructure commonly associated with its namesake. The main products and services offered by Bet3651 likely include sports betting, casino games, and possibly other forms of online gambling entertainment. Key features may include a user-friendly interface, live betting options, competitive odds, and secure payment methods to ensure a seamless experience for users. The platform targets a diverse audience, including both casual bettors and seasoned gamblers who seek reliable and engaging online betting solutions. Its services are designed to accommodate various preferences, from sports enthusiasts to casino game lovers. Bet3651 may distinguish itself through its commitment to regulatory compliance, customer support, and technological innovation, ensuring a trustworthy and enjoyable environment for its users. While specific achievements or market positioning are not detailed, the platform likely aims to provide a high-quality alternative within the competitive online betting space, leveraging its association with a recognized brand to build credibility and attract a loyal user base.
