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Mid LevelFull-timeAWS
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Patient Support Specialist to join our team at BioMatrix, a nationwide infusion pharmacy. This role involves maintaining ongoing patient care through support of patient outreach and prescription refill management services.
Key Responsibilities
- →Contact patients to set up prescription refills while gathering necessary data points
- →Submit insurance re-authorizations as needed
- →Obtain necessary documentation from doctors’ offices and patients
- →Ensure clinical compliance of patients by asking pre-determined questions
- →Refer all clinical questions to a pharmacist
- →Communicate professionally with patients and doctor offices
- →Maintain relationships with doctor’s offices
- →Stay up to date with clinical knowledge of applicable disease states
- →Support other technicians, acting as mentor and trainer
- →Assist pharmacy operations teams as needed
Requirements
- ✓Current Pharmacy Technician registration and/or certification in good standing
- ✓High school diploma or GED required
- ✓Experience providing customer service to internal and external customers
- ✓Experience with data entry and general familiarity with medical terminology
- ✓Basic level skill in Microsoft Office
- ✓Pharmacy Technician certification preferred
- ✓Minimum of one year of experience in Specialty pharmacy preferred
- ✓Direct patient care and/or experience communicating with patient care settings preferred
Benefits
- ★Competitive hourly pay range of $20—$25 USD
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