Social Media & Community Manager at Bjakcareer

About the Role

We are looking for a Social Media & Community Manager to join BJAK, Southeast Asia’s largest insurance and financial services platform. This role focuses on executing social strategies, growing engaged communities, driving organic performance, and maintaining a strong, authentic brand voice across platforms.

Key Responsibilities

• →Execute BJAK’s social media and community strategy across key platforms, including Instagram, TikTok, YouTube, X (Twitter), LinkedIn, Facebook, and emerging channels.
• →Manage daily content publishing, scheduling, and optimization to ensure consistency and platform relevance.
• →Actively engage with audiences by responding to comments, messages, and community discussions in a timely and on-brand manner.
• →Build and nurture BJAK’s online communities to drive trust, loyalty, and advocacy.
• →Collaborate with copywriters, designers, and video teams to deliver high-quality, platform-native content.
• →Identify trends, formats, and cultural moments to drive organic growth and engagement.
• →Track and monitor social media performance on a daily and weekly basis.
• →Support integrated marketing campaigns, product launches, and brand initiatives on social platforms.
• →Monitor brand mentions, comments, and conversations to protect BJAK’s online reputation.