Technical Trainer - Mobility Aftermarket at BoschGroup

The main responsibilities and tasks will be as follows: Technical Field Service & Training (40%) • Manage technical responsibility for assigned countries within the Automotive After-Sales region (service, technical training, hotline support, workshop concepts). • Implement Bosch field service concepts and ensure repairs meet Bosch technical quality standards. • Plan, coordinate, and deliver technical training activities, including Train-the-Trainer and end-user programs. • Develop vocational training centers (technical setup, curriculum, and equipment). • Implement and monitor Bosch Test Equipment Service Concepts. • Set up warranty management processes at partner workshops and provide related training.Bosch Workshop Concepts & Network Development (25%) • Develop and support the Bosch Service Network in terms of growth, quality, and performance. • Provide technical support to Bosch workshop concepts (Bosch Service). • Drive continuous improvement through standards, audits, practical tests, quality analysis, and corrective actions. • Ensure compliance with Bosch corporate identity standards (internal and external). • Adapt and implement workshop standards, signage, communication, and promotional guidelines. • Monitor competitor activities and market trends, and share insights with the Automotive After-Sales department.Business Growth & Projects (20%) • Lead turnover growth initiatives and manage assigned projects. • Propose value packages for Bosch Service partners (spare parts, diagnostics hardware/software, training). • Develop training projects in collaboration with national automotive centers and other partners.Business Planning & Reporting (10%) • Monitor and report workshop turnover, KPIs, and business performance. • Support and coordinate with internal departments such as Marketing, Purchasing, and Equipment. • Contribute to business planning (turnover, volume, quality, processes, skills).Diesel Equipment Audits & Compliance (5%) • Plan, organize, and coordinate audits of diesel test benches to ensure accuracy, reliability, and compliance. • Organize, monitor, and control diesel equipment testing activities.Market & Customer Support • Conduct regular market visits to Bosch partners and customers (fleet owners, government entities, workshop prospects, independent workshops). • Maintain relationships with OEM/OES partners and support field service actions. • Demonstrate workshop test equipment in cooperation with Sales. • Support installation and servicing of Bosch test equipment with wholesalers.