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Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
Brightwheel is seeking a Customer Success Specialist to support and train customers in implementing our platform at childcare centers. This role requires strong communication and customer service skills to help customers navigate our product and achieve their goals.
Brightwheel is a technology company specializing in innovative solutions for early childhood education and childcare management. Operating at the intersection of education and technology, Brightwheel provides tools designed to streamline administrative tasks, enhance communication, and improve operational efficiency for childcare centers and preschools. Founded in the United States, the company has established itself as a key player in the edtech space, leveraging digital platforms to address the unique challenges faced by educators and administrators in the childcare industry. The company's main products and services include a comprehensive mobile app and web platform that offer features such as attendance tracking, billing and invoicing, parent communication tools, and curriculum management. Brightwheel's solutions are designed to simplify daily operations, allowing educators to focus more on teaching and less on paperwork. The platform is tailored for childcare providers, preschools, and early learning centers, with a particular emphasis on improving parent-teacher engagement and transparency. Its user-friendly interface and scalable design make it suitable for both small family-run centers and larger educational institutions. Brightwheel has gained significant traction in the market, serving thousands of childcare centers across North America and beyond. The company's ability to integrate seamlessly with existing educational workflows has earned it a reputation as a trusted partner in the childcare industry. By combining technology with a deep understanding of early childhood education needs, Brightwheel offers a unique value proposition that enhances the quality of care and education for young children while supporting the professional growth of educators and administrators.
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Posted: 1/30/2026
Sigmasoftware2
Market estimate for onboarding specialist (temporary) roles
$60K
Average Salary