Sales Engineer at Brinc

ABOUT BRINC: At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives. ABOUT THIS ROLE: We are seeking a highly technical and customer-facing Sales Engineer with deep expertise in hardware and software. This role will be a critical technical resource for our sales team, working alongside Account Executives to support product demonstrations, troubleshoot, and gather customer feedback to drive product improvements. The ideal candidate has a passion for drone technology, excellent problem-solving skills, and the ability to communicate complex technical solutions in a clear and compelling manner. This position requires 75%+ travel to customer sites, trade shows, and field operations. If you have a deep technical background in hardware, software, and UAV systems, and you’re excited about working with customers to drive adoption and innovation, we’d love to hear from you! Location: West Coast, USA, Central Coast, USA * We are not considering East Coast Candidates at this time. KEY RESPONSIBILITIES: - Serve as the technical expert supporting Account Executives during sales engagements, ensuring customers understand the capabilities and value of BRINC’s DFR solutions. - Help facilitate technical discussions with customers to understand how our solution can cater to their agency and operations - Conduct live product demonstrations and proof-of-concept engagements, both onsite and remotely. - Troubleshoot and resolve technical issues related to hardware and software, providing hands-on support to customers. - Act as the Voice of the Customer (VoC) by collecting and communicating feedback to engineering teams for product enhancements. - Collaborate closely with sales leadership, hardware engineering, and software engineering teams to drive continuous improvement in product offerings. - Develop technical documentation, training materials, and best practices for customers and internal stakeholders. - Support deployment and integration efforts for customers adopting BRINC’s technology. - Stay up to date with industry trends, competitor offerings, and emerging UAV technologies. - 75% Travel Required QUALIFICATIONS: - 5+ years of experience in a technical sales engineering, solutions engineering, or field engineering role. - Experience selling software solutions (SAAS) - Ability to effectively troubleshoot and resolve complex technical challenges in real-world environments. - Excellent communication and presentation skills, with the ability to simplify and convey technical concepts. - Proven ability to work cross-functionally with sales, engineering, and product teams. - Comfortable with extensive travel (75%+), including customer site visits, trade shows, and field operations. - Self-motivated, adaptable, and able to thrive in a fast-paced, high-growth environment. PREFERRED SKILLS - Experience in public safety, defense, or industrial UAV applications. - Technical certifications in drone operations, networking, or software development. - Hands-on experience with drone flight operations and regulatory compliance. - Strong hardware and software expertise, preferably in UAV/drone technology, robotics, or autonomous systems. - Experience with radio communications, networking, sensors, and cloud-based software platforms is a plus. - Experience selling in regulated environments BRINC CULTURE VALUES: - Try the hard stuff - Be innovative - Invent the future - Move fast - Listen to end-users - Strive for excellence - Don’t build a dystopia - Be frugal - Save lives through technology If you’re interested in this role and in joining BRINC, we hope you’ll apply. We’d love to review your application and get to know more about you! BRINC is proud to be an equal opportunity employer dedicated to fostering an environment that prioritizes safety, diversity, inclusion, and equity. We are committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. We empower every employee to do their best work. If you have a disability or special need, please inform our recruiting team—we strive to provide appropriate accommodations and assistance. Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work - Comprehensive medical, dental and vision plans for our employees and their families - 401K plan - Maternity and paternity leave - Flexible Time Off (Exempt) / Paid time off (Non-Exempt) - Flexible work environment - Orca pass (for those in Puget Sound) - Free parking (Seattle office) - Free snacks, drinks and espresso (Seattle office) Salary: $134,550 - $164,450 Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors). Compensation listed below may also be included in an offer. This will be based on the nature of your employment with BRINC and/or the country within which you work - Equity (stock options) BRINC CULTURE VALUES: - Try the hard stuff - Be innovative - Invent the future - Move fast - Listen to end-users - Strive for excellence - Don’t build a dystopia - Be frugal - Save lives through technology If you’re interested in this role and in joining BRINC, we hope you’ll apply. We’d love to review your application and get to know more about you! BRINC is proud to be an equal opportunity employer that is resolute in cultivating an environment that promotes safety, diversity, inclusion and equity. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering every employee so they can do their best work. If you have a disability or special need, please let our recruiting team know - we strive to provide appropriate accommodation and assistance. Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work - Comprehensive medical, dental and vision plans for our employees and their families - 401K plan - Maternity and paternity leave - Flexible Time Off (Exempt) / Paid time off (Non-Exempt) - Flexible work environment - Orca pass (for those in Puget Sound) - Free parking (Seattle office) - Free snacks, drinks and espresso (Seattle office)