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Mid LevelFull-timeGoRESTAI
About the Role
We are looking for a Field Support Specialist to lead field support strategy across distribution channels within a designated territory. This role focuses on increasing market share, amplifying product leadership, and building brand awareness and loyalty through retail engagement and community events.
Key Responsibilities
- →Lead and manage field support efforts for Brooks at Specialty and Big Box accounts within the territory
- →Support Sales and Marketing teams with product launches, in-store merchandising, and grassroots programs
- →Collaborate with Sales management and Marketing on National Account sell-through programs and in-store promotions
- →Educate retail associates, runners, and affiliates about Brooks technology and products through clinics, visits, and events
- →Represent Brooks at national and local running events and expos, including setup, breakdown, and consumer interaction
- →Complete weekly field notes documenting visits, clinics, events, and providing product and competitor feedback
- →Feature in product videos for YouTube, Myagi, educational platforms, and social media as needed
- →Utilize and maintain yearly product seeding and corporate card budgets, completing monthly expense reports
- →Maintain appearance and functionality of leased company vehicle and all Brooks equipment
Requirements
- ✓Willingness to live within an agreed-upon radius of the sales territory
- ✓BA or BS degree in Marketing, Sales, Retail Management, or equivalent combination of experience
- ✓1+ years Marketing, Sales, or Retail experience required (2+ years preferred)
- ✓Outdoor, Sports, or Athletic industry experience highly preferred
- ✓Knowledge of performance athletic footwear, sport bras, apparel, accessories, and related technologies
- ✓Knowledge of biomechanics of human motion and injury prevention basics highly preferred
- ✓Basic knowledge of retail math, inventory management, product merchandising, and retail selling skills
- ✓Highly motivated with a hardworking attitude and strong interpersonal skills
- ✓Strong organizational skills for managing calendar, contacts, and budget
- ✓Ability to work well independently and within a team
- ✓Excellent communication and presentation skills
- ✓Ability to understand running and empathize with runners to develop authentic retail and community relationships
- ✓Ability to strategically use an annual budget to benefit territory and brand
- ✓Ability to lift up to 50 lbs and stand for long periods
- ✓Willingness for extensive travel, weekend work, and extended hours as needed
Benefits
- ★Medical, dental, vision, life, AD&D, and disability insurance
- ★HSA with employer contribution and FSA
- ★Family and fertility assistance
- ★401K Savings Plan with match
- ★Employee assistance program and transportation assistance
- ★Generous paid time off (3-5 weeks), 11 paid holidays, paid sick and parental leave
- ★Annual bonus based on company performance and location allowance
- ★Product discounts, employee recognition, fitness discounts, volunteer and donation benefits
- ★Cellphone allowance, internet reimbursement, and storage reimbursement
- ★Leased company car, auto-insurance, and gas card for business travel
