Solutions Consultant Japan at Canva

What you’ll be doing in this role We’re looking for a Solution Consultant who can bring Canva’s value to life for our Japan customers by shaping global content workflows, running high-impact discovery and delivering demos that excite and delight. You’ll partner with Strategic and Enterprise AEs across Japan to design creative, scalable solutions that help organisations adopt Canva at enterprise level and don’t forget there is always room for glitter. This role blends creative problem-solving, workflow design, storytelling and light technical validation, perfect for someone with a background in design, pre-sales, consulting or enterprise creative operations. As a Solution Consultant, you will: Partner with Sales to build solutions that win • Work alongside our Sales & Success team to craft tailored demos and workflow recommendations that expose Canva’s value across marketing, comms, education, operations and creative teams. • Lead enterprise discovery, unpack complex workflow challenges and map them to compelling, scalable Canva solutions. • Support Strategic and Enterprise opportunities in Japan. Communicate complex ideas simply • Take global content workflows and make them visual, engaging and easy to understand. • Present solutions through clear, beautiful storytelling, helping customers imagine entirely new ways of working. • Make “design” and “workflow governance” accessible to everyone, regardless of skill level. Be the go-to Japan expert for Canva workflows • Advise on how customers can move from legacy tools (Adobe, Google, PowerPoint, Figma) into Canva. • Help customers optimise creative production, brand governance, template systems, multi-team collaboration and AI-enhanced workflows. • Navigate APJ-specific challenges such as multilingual teams, regional content needs and localisation at scale. Future-think how Japan teams learn and scale • Build repeatable training content that can be repurposed across markets. • Create playbooks, FAQs, and solution guides for internal teams and customers. • Partner with our Specialist SCs (Affinity, Flourish, Leonardo) and Technical Pre-Sales teams for deeper technical or product-specific discovery.   Work cross-functionally • Work closely with Sales, Customer Success, TAMs, Implementation, Product, Engineering and leadership to ensure a seamless customer journey. • Help Sales shape account strategy and identify new opportunities. • Position Canva as a catalyst for organisational change helping customers reimagine how they create and collaborate.