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Mid LevelFull-timeRust
Salary Range
$34,680 - $46,920 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join Canva's team. This role focuses on building and maintaining relationships with strategic accounts, driving customer success, and identifying growth opportunities.
Key Responsibilities
- βLead the post-sale relationship with Canvaβs strategic accounts
- βWork to understand customer objectives and identify areas for growth
- βCreate and educate on best-in-class processes and practices
- βMentor team members and cultivate a positive team culture
- βIdentify product improvements and ensure clients are up-to-date on features
Requirements
- βProven track record of exceeding quota in B2B SaaS
- βEnterprise-level post-sales experience
- βCommercial and strategic thinking
- βData and analytics skills to shape narratives
- βPassionate communication and collaboration
- βAdaptable and creative mindset
- βIntegrity, credibility, and consistency in interactions
- βResourceful, proactive, and action-oriented
- βOpen to feedback and always looking to improve
Benefits
- β Opportunity to work with a rapidly growing company
- β Chance to learn valuable insights about markets
- β Collaborative and innovative work environment
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