Organizational Change Management Consultant at CapTechConsulting

Specific responsibilities for the Organizational Change Management Consultant position may include, but are not limited to:    • Focus on the "people side of change", including changes to business processes, systems, technologies, and AI-enabled solutions, ensuring adoption and value realization from technology initiatives.   • Quickly become familiar with client business challenges, technologies and AI use cases to understand the environment for change and serve as a trusted advisor to client stakeholders while leading change initiatives.   • Own the development and execution of change management approaches for the full lifecycle of a project, from initial kick-off and planning through to project go-live and close-out.  • Analyze qualitative and quantitative data using AI-assisted techniques to develop evidence-based findings, insights, and recommendations that inform change strategies, tactical plans and adoption risk management,  • Develop comprehensive, AI-informed change management strategies to support complex change initiatives, including strategies for stakeholder communication and engagement, change sponsorship/leadership, adult learning and development, resistance management and/or adoption and readiness measurement.  • Develop tactical plans for, organize, and manage the execution  of project activities that implement change approaches (e.g., training sessions, project roadshows, stakeholder interviews/focus groups, etc.)   • Identify people, readiness, and adoption risks associated with changes, and develop proactive response strategies.  • Facilitate client interactions (e.g., stakeholder interviews, leadership meetings, design sessions, and workshops) to accelerate decision-making and alignment.  • Create and draft communications across multiple formats and styles with clear, concise messaging appropriate to the stakeholder group(s), leveraging AI tools to do so when appropriate.   • Interact with, support and assess stakeholders, executing the engagement strategy to align their interests with the project or initiative, and leveraging their influence to promote adoption.   • Design and develop AI-enabled learning approaches utilizing appropriate mechanisms (e.g., simulations, self-paced learning, adaptive learning paths, assessments, exams), ensuring alignment to adult learning principles and measurable learning outcomes.   • Create and review leaning content suitable for a variety of delivery approaches to support change activities or initiatives.  • Coordinate and lead adult learning activities, including project team or end user training sessions and Train-the-Trainer programs.  • Design and implement AI-supported measurement approaches (e.g., surveys, readiness assessments, sentiment analysis, adoption and usage metrics) to evaluate stakeholder adoption and to identify interventions needed to promote change sustainment.