Renting Account Manager at Carwow

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube [Upgrade to PRO to see link] channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! YOUR MISSION As a Renting Account Manager, you will be the strategic partner for renting companies, specialised renting brokers, dealership groups and financial institutions. Your mission is to optimize their performance on our platform by deeply understanding the mechanics of monthly instalments, fleet management, and the triangulation between manufacturers, funders, and end customers. KEY RESPONSIBILITIES - Manage and scale a portfolio of renting partners (renting companies, specialized renting brokers, dealership groups and financial institutions) to maximize their performance on the carwow platform through weekly phone conversations and bi-annual on-site meetings. - Ensure that the renting offers displayed at Carwow remain competitive in terms of monthly pricing and service inclusion. - Consult your client portfolio on operational best practices and create tailored sales growth strategies. Understand their needs and collaborate closely with the right people who can produce change. - Train and onboard new partners - Navigate complex stakeholder maps within renting companies, from Fleet Managers to Risk Departments and Commercial Directors. - Work with our Product and Data teams to improve how renting offers (all-inclusive services like insurance, maintenance, tires) are displayed and compared on the platform. KEY REQUIREMENTS - At least 3 years of previous experience in a B2B client-facing role (account management, sales or consulting), preferably in relationship with the automotive renting industry - Motivated by achieving results and hitting targets but also providing fantastic customer service. - Exceptional interpersonal skills, able to manage relationships at all levels from Director level to ground level sales executives. - To be an active listener, able to interpret needs and objections. - Comfortable with data led decisions. - Self-motivated and inspired by autonomy. - The desire to work in an exciting fast-paced, highly driven environment. - A great team player, willing to learn and share with the team. - Passionate to work for a fast-growing startup business. - Experienced in handling difficult conversations. INTERVIEW PROCESS - Initial screening with Talent Partner - Take-home task - Interview with Hiring Manager - Final Interview with Senior Management WHAT’S IN IT FOR YOU - Hybrid working (3 days per week in our Madrid office) - Competitive salary to fund that dream holiday to Bali - Share options - when we thrive, so do you! - Private Healthcare, for peace of mind - Cobee platform - Monthly coaching sessions with Spill - our mental wellbeing partner - Enhanced holiday package, plus Bank Holidays - 28 days annual leave - 1 day for your wedding - 1 day off when you move house - because moving is hard enough without work! - For your third year anniversary, get 30 days of annual leave per year - For your tenth year anniversary, get 35 days of annual leave per year - Option to buy 3 extra days of holiday per year - Work from abroad for a month - Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies - The latest tech (Macbook or Surface) to power your gif-sending talents - Up to £500/€550 home office allowance for that massage chair you’ve been talking about - Generous learning and development budget to help you master your craft - Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for - Refer a friend, get paid. Repeat for infinite money Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.