Staff Software Developer, AI Platform at Caseware

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! As part of our continued evolution of Caseware Cloud, we are building a reusable, enterprise-grade agentic AI platform that enables product teams to safely, consistently, and efficiently deliver AI-powered capabilities across our ecosystem.  We are looking for a Staff Software Developer – AI Platform to help shape the architecture, standards, and technical direction of this platform. This is a senior individual contributor role for an engineer who combines strong hands-on skills with the ability to influence across teams, reduce ambiguity, and scale solutions beyond a single codebase.  In this role, you will partner closely with Engineering Managers, Product, QA, Security, and Data teams to ensure the AI Platform evolves in a durable, observable, and secure manner.  📍 Location: This is a fully remote position located in Colombia.  Contact Maira Russo - Senior Talent Acquisition Partner What you will be doing • Define and evolve the technical architecture of Caseware’s agentic AI platform, ensuring it supports safe, scalable, and reusable AI capabilities • Design and build core platform components and abstractions, including agent execution models, RAG pipelines, grounding connectors, orchestration patterns, and reusable runtime primitives • Act as a technical leader across teams, influencing architectural decisions through design reviews, RFCs, and hands-on collaboration • Partner with QA, domain SMEs, and product teams to enable robust observability, reliability, and quality of LLM-based systems through platform-level instrumentation and monitoring • Translate emerging AI and cloud technologies into practical platform capabilities, leading proof-of-concepts that inform roadmap and architectural decisions • Establish and promote platform standards and best practices to improve consistency, security, and maintainability across AI-powered systems • Drive operational excellence by identifying systemic risks and eliminating root causes that impact reliability, performance, or cost • Partner with DevOps, DevSuccess, and Security teams to evolve CI/CD pipelines, deployment strategies, and production safeguards • Mentor senior and junior engineers through code reviews, design discussions, and technical guidance • Participate in production support as a senior escalation point, leading root cause analysis and driving preventative improvements What you’ll bring • 8+ years of professional software engineering experience, with demonstrated impact beyond a single team • 2–4+ years of hands-on experience with LLM-powered systems in production, including RAG, agent orchestration, or similar AI-enabled architectures • Experience delivering cloud-native systems on AWS, with familiarity around scalability, reliability, security, and cost management • Proven experience designing and evolving shared platforms or infrastructure used by multiple teams • Solid software engineering fundamentals and the ability to balance delivery with long-term platform health • Strong communication skills and the ability to influence technical direction across teams • Strong English language communication and collaboration skills Nice to have • Experience operating systems in regulated or compliance-heavy domains • Familiarity with accounting, auditing, or financial workflows Technology stack you’ll work with • Backend & Platform: TypeScript, NestJS, Python • Cloud & Infrastructure: AWS EKS, AWS Lambda, AWS Bedrock, AWS AgentCore • Search & Retrieval: AWS OpenSearch Serverless • Document & Data Processing: AWS Textract, DynamoDB, S3 • AI Evaluation & Observability: LangFuse, LangSmith (or equivalent) • AI-assisted development tools: GitHub Copilot, AWS Kiro • Developer Tooling: GitHub, GitHub Actions, Nx Monorepo • Collaboration: Jira, Confluence, Microsoft Teams, Outlook Perks & Benefits • ¨Contrato a termino Indefinido¨ with all the legal benefits • Prepaid Medicine • Life insurance and funeral assistance • Internet allowance • Home office stipend • Competitive compensation — above the market average • 100% remote work environment and an excellent work-life balance • Opportunity to work for a growing global SaaS leader company • A culture that promotes independence, innovation, trust, and accountability • Open space to be creative, innovative and strategize for the future • Mentorship by highly experienced professional • Budget for training, we want you to grow • 5 Personal Time Off days per year • Sick Leave Top up to total 100% of salary paid by the employer from Day 3 to 90. • Recognition Award, additional paid time off in recognition of the corresponding year of service • Upgrade vacation starting at 5 years of service What's in it for you: ▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.  ▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.  ▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.  ▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.  ▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.  ▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.  ▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.  About Caseware: Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like. With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date. One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [Upgrade to PRO to see contact]. Background Check: Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co  Security and Fraud: Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website [Upgrade to PRO to see link] We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.