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Entry LevelFull-timeAzure
Salary Range
$4,590 - $6,210 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are seeking a highly skilled  IT Support Technician to provide technical assistance and support for hardware, software, and network related issues across the organization. The ideal candidate will be responsible for troubleshooting IT problems, maintaining systems, and ensuring smooth day to day operations for end users. This role requires expertise in Microsoft Azure, cloud infrastructure, and IT security best practices.
What you will do...
• Provide first-line technical support to employees by diagnosing and resolving hardware, software, and network-related issues.
• Install, configure, and maintain computers, printers, mobile devices, and other IT equipment to ensure optimal performance.
• Monitor and maintain IT infrastructure, including servers, networks, and security systems, with a focus on Microsoft Azure cloud services.
• Manage Azure Active Directory (Azure AD) for user account provisioning, access controls, and security policies.
• Assist with user account management, including password resets, access requests, and system configurations.
• Respond to IT service requests and incidents in a timely manner, ensuring minimal disruption to operations.
• Perform system updates, patches, and software installations to maintain security and efficiency.
• Assist in IT asset inventory management, tracking and documenting IT equipment and licenses.
• Support remote employees by troubleshooting VPN, cloud-based systems, and remote desktop environments.
• Collaborate with the IT team on projects, upgrades, and implementation of new technologies, particularly Azure-based solutions.
• Implement Azure security best practices, including role-based access control (RBAC), identity protection, and endpoint security.
• Provide user training and guidance on IT best practices, cloud-based collaboration tools, and security protocols.
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About CAVISTA
CAVISTA is a technology company specializing in the development of advanced image analysis and computer vision solutions. Operating at the intersection of artificial intelligence and visual data processing, the company leverages cutting-edge algorithms to transform how businesses interpret and utilize visual information. While the exact founding date and location are not specified, CAVISTA has established itself as a leader in providing innovative tools that enhance decision-making through visual insights. Its solutions are designed to address complex challenges across various industries, including retail, manufacturing, and healthcare, by enabling more efficient and accurate analysis of visual data. The company's main products and services include AI-powered image recognition software, automated defect detection systems, and custom visual analytics platforms. Key features of these offerings include real-time processing, high accuracy, and scalability to meet diverse business needs. CAVISTA targets enterprises and organizations that require robust visual data analysis to optimize operations, improve quality control, or enhance customer experiences. By focusing on precision and reliability, the company caters to clients who demand advanced technological solutions to drive innovation and efficiency in their respective fields. CAVISTA has achieved notable recognition for its contributions to the field of computer vision, with its technologies being adopted by leading global brands. The company's market position is strengthened by its commitment to research and development, ensuring its solutions remain at the forefront of technological advancements. A unique value proposition of CAVISTA lies in its ability to bridge the gap between complex visual data and actionable insights, empowering businesses to make data-driven decisions with confidence.
