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Salary Range
$122,400 - $165,600 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are looking for a Customer Success Manager to join our team at Cayuse. This role focuses on managing post-sale customer relationships and ensuring customers receive value from our products.
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Cayuse is a leading provider of innovative software solutions designed to streamline and enhance research administration processes. Operating within the higher education and research sectors, the company has established itself as a trusted partner for institutions seeking to manage complex research workflows efficiently. Founded in the early 2000s, Cayuse has grown from its origins in the Pacific Northwest, leveraging its deep understanding of the research landscape to develop tools that address the unique challenges faced by academic and government organizations. Cayuseβs flagship product, Cayuse SR&EC, is a comprehensive system for managing sponsored research and expense compliance, offering features such as electronic forms, workflow automation, and real-time reporting. The platform is designed to simplify grant management, compliance tracking, and financial oversight, catering primarily to research administrators, faculty, and institutional leadership. By integrating seamlessly with existing systems, Cayuseβs solutions help organizations reduce administrative burdens, minimize errors, and ensure adherence to regulatory requirements. Over the years, Cayuse has distinguished itself through a strong commitment to user-centric design and continuous innovation. The company has earned a reputation for reliability and scalability, serving hundreds of institutions worldwide, including major universities and federal agencies. Its unique value proposition lies in its ability to combine robust functionality with exceptional customer support, fostering long-term partnerships that drive efficiency and compliance in the competitive research environment.
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Posted: 2/12/2026
Lgads
Market estimate for customer success manager roles
$96K
Average Salary