Project Manager, Services at Celonis

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? The Team: Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise. The Role: Project Manager The work you’ll do: • Work with Professional Services team to define, plan, execute and close large-scale projects in a face-paced environment • Ensuring project goals are met in areas including customer satisfaction, quality, on-budget, within scope and timelines. • Identify, manage and communicate risks and issues and have a proactive mitigation plan. Escalate as needed. • Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services. • Producing accurate and timely reporting of project status throughout its life cycle. • Track team progress against key initiatives and communicate status to leadership • Facilitate meetings with project stakeholders and communicate updates as needed • Create project documentation that is complete and stored appropriately • Help with evaluating the capacity and onboarding of new project team members • Ensure right and timely feedback is shared on the project team members. Open to accept the feedback. The qualifications you need: • 6- 8 years of experience in successfully Project managing Application or Technology tracks (e.g. SAP, Oracle, Servicenow, etc) • Prioritize effectively and multitask efficiently • Proven track record of successful collaboration with stakeholders from different business and technical verticals • Exceptional communication, presentation, and documentation skills for both technical and non-technical audiences • Certified Scrum Master (CSM) or Scrum experience preferred • Prior experience in managing Celonis or equivalent products will be an added advantage • Move the needle on tooling and processes around security and emphasising automation and scalability What Celonis can offer you: • The unique opportunity to work within a new category of technology, Execution Management • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more) • Great compensation and benefits packages (stock options, retirement plan, generous time off, family leave from day one, and more) • Mental well-being support (mindfulness tools such as Headspace, virtual events, and more) • A global and growing team of Celonauts from diverse backgrounds to learn from and work with • An open-minded culture with innovative, autonomous teams • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more) • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future What Celonis Can Offer You: • Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. • Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. • Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. • Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. • Connect and Belong: Find community and support through dedicated inclusion and belonging programs. • Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. • Collaborate Globally: Join a dynamic, international team of talented individuals. • Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.