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Key Account Manager - Paylater (Online Merchant & Payment Gateway/ EDC Partner) at Cermaticom
CermaticomCentral Jakarta, Jakarta, id·11h ago
SeniorFull-time
Salary Range
$23,868 - $32,292 /year
This salary is estimated based on similar roles. The actual salary may vary.
Maintain Online Merchants, PG& EDC Partner & Drive Strategic Projects
1. Client Support:
•  Act as a primary point of contact for key accounts, ensuring their needs and inquiries are addressed promptly.
• Build and maintain strong, long-term relationships with key client contacts.
• Understand client objectives, challenges, and requirements.2. Account Management:
• Create and assist team members in the development and execution of strategic account plans in collaboration with the Business Development Team.
• Monitor account performance and ensure contract deliverables are met.
• Track and report on key account metrics and KPIs.3. Cross-functional Collaboration:
• Collaborate with internal teams (e.g.BD, marketing, product, integration) to coordinate and deliver solutions that align with client goals.
• Facilitate communication and information flow between clients and the company.4. Problem Resolution:
• Proactively identify and address any issues or challenges that may arise within key accounts.
• Work with the Merchant Support team to find timely and effective solutions.5. Documentation and Reporting:
• Maintain accurate and up-to-date records of key account interactions and transactions.
• Generate insightful reports to measure performance across various partnership deals and continuously optimize upselling.6. Strong leadership skills :
•  Able to manage multiple priorities effectively
• Manager for each team member performance and responsible to achievement following the function (KA Merchant & KA Partner)
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About Cermaticom
Cermaticom is a specialized company operating at the intersection of ceramics and advanced materials technology. The name suggests a focus on ceramic materials and their applications, likely serving industries that require high-performance, durable solutions. While the exact founding date and location are not explicitly stated, the company appears to be positioned as a technical expert in material science, leveraging the unique properties of ceramics for industrial and technological applications. Its domain, cermaticom.com, reinforces its identity as a provider of ceramic-based innovations, catering to sectors where material integrity and performance are critical. Cermaticom likely offers a range of products and services centered around ceramic materials, such as engineered components, coatings, or specialized formulations tailored for extreme environments. Key features of its offerings may include high thermal resistance, mechanical strength, and chemical inertness, making them suitable for aerospace, automotive, medical, or energy industries. The company targets professionals and organizations requiring precision-engineered materials that meet stringent performance standards, ensuring reliability in demanding applications. Its solutions may also include custom material development, testing, and consultation to address specific client needs. Notable achievements for Cermaticom could include patents for innovative ceramic technologies or collaborations with leading research institutions, solidifying its reputation as a pioneer in the field. Its market position is likely defined by its ability to deliver high-value, specialized solutions that competitors may not offer, particularly in niche applications. The company’s unique value proposition lies in its deep expertise in ceramic science, enabling it to provide materials that enhance efficiency, durability, and performance across critical industries.
