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ManagerFull-timeRust
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Employer Implementation & Onboarding Manager to lead the successful launch of Clasp programs with our employer partners. This role owns the experience from signed partnership through program launch and operational activation, ensuring new programs deliver value quickly.
Key Responsibilities
- →Own end-to-end onboarding and implementation of Clasp programs with employer partners
- →Develop and manage implementation plans, timelines, and milestones
- →Serve as the internal quarterback for partner launches, coordinating cross-functional teams
- →Guide employer partners through onboarding and activation, delivering training and support
- →Lead discovery conversations with partners to understand operational processes and data requirements
- →Build strong relationships with employer stakeholders
- →Identify risks early and proactively implement solutions
- →Establish and manage implementation operating cadence
- →Translate partner needs into actionable requirements for Product and Operations teams
- →Improve and scale implementation processes and playbooks
Requirements
- ✓3+ years of experience in implementations, onboarding, partner success, or program management
- ✓Experience managing complex partner or customer implementations
- ✓Experience working closely with product and engineering teams
- ✓Experience working with enterprise customers or employer partners
- ✓Experience in HR tech, fintech, education, benefits platforms, or other regulated industries is a plus
Benefits
- ★Competitive cash and equity compensation
- ★Health and dental benefits
- ★401(k)
- ★Commuter benefits
- ★Flexible PTO
- ★Opportunities to grow alongside a fast-moving, mission-driven team
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