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Mid LevelFull-timeRustGoAI
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for our first Content Designer to join the Product Design team at Clay. As the founding hire in this discipline, you'll be the voice of Clay inside the product, shaping language that makes complex workflows clear, human, and delightful while operating with high autonomy.
Key Responsibilities
- →Write product copy across surfaces: UI text, flows, empty states, error messages, onboarding, notifications, and settings.
- →Build foundations of voice & tone: Define, document, and socialize principles that scale across teams.
- →Simplify complexity: Collaborate with designers and PMs to make complex workflows intuitive through language.
- →Design reusable systems of language: Create terminology, naming frameworks, and repeatable content patterns.
- →Run lightweight UXR studies as needed: Test copy for clarity and comprehension; use research insights to refine product language.
- →Educate & advocate: Champion the role of content design within the org and mentor colleagues on writing best practices.
- →Operate autonomously: Balance detail and speed in tight cycles while keeping quality high.
- →Lay groundwork for the future: Help define what the content design function looks like at Clay.
Requirements
- ✓7+ years of experience in UX writing, content design, or related product writing roles.
- ✓A strong portfolio that demonstrates crisp, user-centered writing in complex products (B2B SaaS experience a plus).
- ✓Ability to work independently in an early-stage environment, setting direction as well as executing.
- ✓Systems thinking: experience creating voice/tone guidelines, naming frameworks, and reusable copy patterns.
- ✓Strong product intuition: instinct for simplifying complexity and understanding trade-offs in design decisions.
- ✓Comfort conducting lightweight user research (interviews, comprehension tests, surveys) to validate and improve copy.
- ✓Collaborative spirit: skilled at working with product designers, PMs, engineers, and researchers.
- ✓Clear communicator who gives and receives feedback well.
- ✓Bonus: experience mentoring others, shaping a new discipline, or working in AI/data/automation products.
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