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ManagerFull-time
Salary Range
$70,720 - $95,680 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Strategy & Operations Manager to join our Vehicle Markets Group / Pricing Team at Clutch, Canada’s largest online used car retailer. This role involves turning complex pricing and operational data into clear, actionable strategies to drive growth and efficiency across retail, wholesale, and export markets.
Key Responsibilities
- →Funnel Conversion Optimization: Build weekly and monthly dashboards and forecasts, actively tuning conversion for both offer volume and vehicle spread.
- →Spread & Margin Waterfall Feedback Loop: Track expected, realized, and remaining spread, reconditioning costs, and front-end margin, feeding those insights back into pricing models for continuous improvement.
- →Retail Pricing & Aging Framework: Develop day-0 pricing and aging rules that balance days-to-sell, forecasted spread, recon estimates, and bid–ask adjustments to maintain a 12× inventory turn while maximizing margin.
- →Inventory Mix Model: Determine the optimal inventory mix and dollar weightings using market data, factoring in expected turn and Clutch GPU (gross profit per unit) performance.
- →Disposition Decision Logic: Define data-driven routing rules for Wholesale, Retail, and Export to maximize vehicle value.
- →Operating Rhythm & Strategic Projects: Run business reviews, OKR tracking, and cross-functional initiatives from concept through execution.
Requirements
- ✓Education: Minimum High school diploma or equivalent
- ✓Experience: 3+ years of experience in strategy/management consulting, investment banking, corporate development, or 3+ years at a high-growth technology company in a BizOps, or pricing operations role.
- ✓Willing to commute to our headquarter in downtown Toronto (60 Adelaide Street East); remote candidates will not be considered.
- ✓Analytical mindset (“good with the numbers”) + execution-driven attitude (not afraid to “roll up your sleeves and get your hands dirty”).
- ✓Excellent communication and interpersonal skills, with the ability to build relationships and work effectively across teams and levels of the organization.
- ✓Experience in a high-growth, fast-paced, and operationally intensive environment.
- ✓Experience or interest in auto and/or consumer financing is a bonus - but you can expect to learn on the job.
Benefits
- ★Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
- ★Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
- ★Above market health & dental benefits.
