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ManagerFull-timeAWS
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Associate Account Manager at ConnectWise is responsible for maintaining post-sales relationships with partners and acting as a company ambassador. This role works closely with the Partner Success team to help partners expand their product service offerings and utilization.
Key Responsibilities
- →Provide support to the Account Management teams with a high attention to detail
- →Research, analyze, and document findings
- →Influence others within the Sales team through the explanation of facts, policies, and practices
- →Manage and support a pre-defined list of accounts, focusing on growth partners
- →Focus on outbound, proactive calls to cultivate additional business within the partner base
- →Collaborate with other sellers to maximize account coverage and business success
- →Maintain regular contact with multiple contacts at each partner to learn about their objectives and growth projections
- →Use forecast methodology to accurately manage existing pipeline
- →Ensure NPS/CSAT satisfaction results
Requirements
- ✓Ability to work independently on projects and processes with general supervision
- ✓Practical knowledge of applicable work area
- ✓Ability to adapt and understand new technology/processes as per product requirements
- ✓Ability to provide world-class customer service while positioning sales of new products and services
- ✓Ability to effectively manage time and prioritize workload
- ✓Organized, detail-oriented, and self-motivated
- ✓Familiar with MEDDIC/BANT Forecast Methodology
- ✓Knowledge of Salesforce or other CRM systems
- ✓Bachelor’s degree in related field or equivalent business experience
- ✓2+ years of relevant experience
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