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Inside Sales Representative - Commercial Specialty Tires at Continental
ContinentalFort Mill, SC, us·4h ago
Mid LevelFull-time
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Supports sales for our Commercial Specialty Tire group. You will be a primary contact for customers and Sales Managers, handling order entry and management through various communication channels.
Key Responsibilities
- →Operate within SAP R3 system
- →Handle inbound customer calls and meet department objectives
- →Establish and maintain customer relationships
- →Provide daily feedback on order and inventory status
- →Assist with customer master file and account maintenance in CRM
- →Ensure fill rate and timely shipments by reviewing inventory
- →Collaborate with logistics, marketing, warehouses, and sales teams
- →Research and submit claims to correct billing and shipping errors
- →Maintain knowledge of product and policy
- →Travel to customer locations may be required
- →Assist CST Operations team as needed
Requirements
- ✓Experience with SAP R3 and CRM systems
- ✓Strong communication skills for customer interactions
- ✓Ability to meet department phone objectives
- ✓Knowledge of order management processes
- ✓Understanding of inventory and shipping procedures
- ✓Problem-solving skills for claims and error resolution
- ✓Familiarity with EDI processes
- ✓Willingness to travel to customer locations
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About Continental
Continental is a global leader in the development and manufacturing of innovative technologies for the automotive, industrial, and transportation industries. Founded in 1871 in Germany, the company has grown into a multinational corporation with a strong presence across continents. With a rich history rooted in the production of rubber and tire manufacturing, Continental has expanded its expertise to encompass a wide range of advanced solutions, including automotive electronics, braking systems, and connected mobility services. The company is renowned for its commitment to sustainability, safety, and efficiency, driving progress in the evolving landscape of modern transportation. Continental offers a diverse portfolio of products and services, including high-performance tires, automotive components, and intelligent transportation systems. Key features of their offerings include cutting-edge sensor technology, autonomous driving solutions, and energy-efficient materials that enhance vehicle performance and environmental compatibility. The company primarily serves the automotive industry, supplying original equipment manufacturers (OEMs) and aftermarket clients, while also catering to industrial sectors such as aerospace and logistics. Their solutions are designed to meet the demands of discerning customers who prioritize reliability, innovation, and long-term value. Notably, Continental has achieved significant milestones, including pioneering advancements in electric mobility and earning a reputation as a trusted partner for some of the world’s leading vehicle manufacturers. The company’s unique value proposition lies in its ability to integrate hardware, software, and services, creating holistic solutions that shape the future of mobility.
