Loading...
ManagerFull-timeRustGoAI
Salary Range
$61,200 - $82,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success professional to join Conveo, an AI research platform enabling fast, affordable, and high-quality consumer/B2B research. You will own long-term partnerships with researchers, marketers, and product leaders at global Fortune 500 companies, ensuring they get real, measurable value from Conveo.
Key Responsibilities
- →Own customer outcomes end-to-end, from onboarding to measurable business impact
- →Build strong relationships with key stakeholders across research, marketing, and product teams
- →Design and lead high-quality pilots and rollouts that clearly demonstrate value
- →Turn customer feedback into clear themes and actionable input for Product and Engineering
- →Represent the customer and scale what works internally
Requirements
- ✓Two to seven years of experience in Customer Success, Consulting, Market Research, or similar roles
- ✓Excellent communication skills, including active listening, clear writing, and a strong ability to influence decisions
- ✓High energy, strong sense of ownership, and bias toward action in fast-moving environments
- ✓Comfortable working with AI-driven products and translating technical concepts
- ✓Truth first, not fluff first; opinionated, not generic; structured thinker but fast-moving executor
Benefits
- ★Competitive compensation with meaningful equity upside
- ★Quarterly team off-sites for disconnecting, resetting, and having fun
- ★Direct access to founders and high-leverage operators
- ★Opportunities to travel globally and build real relationships with customers
- ★Culture built on taste, speed, ownership, and ambition
