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SeniorFull-timeRust
Salary Range
$66,300 - $89,700 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Senior Account Manager (Enterprise) to join Cryptio, a company that builds infrastructure for financial integrity in the crypto economy. This role involves growing and retaining a portfolio of strategic enterprise customers.
Key Responsibilities
- →Own a portfolio of strategic enterprise accounts, including renewal planning, expansion strategy, and executive engagement
- →Build and run account plans: stakeholder mapping, whitespace analysis, success criteria, mutual action plans, and value realization
- →Lead and close expansion opportunities (upsell and cross-sell) in partnership with Enterprise Success Consultants, Sales Solution Consultants, and Advisory Solution Consultants
- →Drive net revenue retention through proactive renewal execution, accurate risk identification, and structured mitigation plans
- →Run executive-level governance: QBRs, steering committees, innovation and roadmap sessions, and escalation management
- →Act as the voice of the customer internally, advocating for product improvements and a better customer experience at scale
- →Maintain high standards of forecasting, account hygiene, and CRM discipline in HubSpot
- →Mentor Associate and mid-level Account Managers on enterprise account strategy, negotiation, and operating cadence
Requirements
- ✓Has 7–10+ years of experience in enterprise Account Management (or renewals and expansion roles) in B2B SaaS
- ✓Has a proven track record of owning and growing strategic accounts through renewals, multi-stakeholder expansions, and executive engagement
- ✓Is comfortable working with technical products and teams, and can translate complexity into business outcomes
- ✓Brings strong commercial judgment: value selling, negotiation, procurement and legal cycles, and stakeholder alignment
- ✓Operates with rigour: forecasting accuracy, account planning cadence, and excellent CRM hygiene
- ✓Communicates clearly and confidently with executive presence across internal and external stakeholders
- ✓Is NYC-based with flexibility for customer meetings and periodic travel
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