South West Sales Manager - Santiago de Chile, CHL at Css

Who we are CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. What you’ll do • Hire and retain the best sales reps in the world; onboard and ramp new reps. • Manage the team to core attainment metrics with a particular focus on inputs — activity (calls, meetings, chats) and TTFC SLAs on inbound leads. Other core metrics include CVRs (lead to qualified opportunity to closed won), sales velocity, and closed won deals. • Hit or exceed closed-won quota consistently by actively managing the pipeline of accounts (equaling in size to [3–4x] of the expected closed-won throughput) under each team member in Salesforce. • Own the sales process end-to-end, ensure compliance with the process across the team, and continuously identify and implement efficiencies. • Serve as the primary point of contact for all customer escalations within your team. Collate and synthesize customer feedback from your team and communicate it to Product Marketing. • Work collaboratively with other departments to build process flows that affect multiple teams. What we’re looking for • Experience leading full-cycle Sales AEs. • Growth mindset: Comfortable with ambiguity, pace, and startup-like change. • Execution-focused: Data-driven, organized, and able to prioritize effectively. • Strong communication: Excellent written and verbal communication; able to influence stakeholders/customers at all levels. Why join us • Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. • Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success. What else you need to know This role is based in our Santiago de Chile office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. Ready to join us as we serve those who serve others? #LI-Onsite