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SeniorFull-timeReactGCPTerraformMySQLGoAI
Salary Range
$132,600 - $179,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Site Reliability Engineer to join Customer.io and help scale our infrastructure to support billions of messages per day. This role focuses on improving reliability, reducing operational toil, and enhancing our systems for both developers and customers.
Key Responsibilities
- →Build and scale infrastructure to support billions of messages per day and real-time events
- →Automate deployments, alerting, and incident response
- →Improve on-call processes with clear alerts and documentation
- →Tune MySQL and other datastore performance across distributed systems
- →Collaborate across teams to debug, ship, and support production systems
- →Share knowledge through videos, writing, and mentorship
- →Leverage AI tools to prototype and make better decisions
Requirements
- ✓7+ years in SRE or infrastructure roles, improving production systems at scale
- ✓Deep MySQL experience in schema design, performance tuning, and operational tooling
- ✓Fluency in cloud-native tech (GCP a plus) and Terraform
- ✓Proficiency in Go and Bash for scripting and systems programming
- ✓Skill in observability, incident response, and debugging distributed systems
- ✓A preference for action over perfection and pride in owning technical decisions
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