Loading...
System Administrator MAC Systems at Computer World Services Corp. (CWS)
Computer World Services Corp. (CWS)Morrisville, NC·3w ago
Mid LevelFull-timePythonRustAWSAI
About the Role
Computer World Services Corp is seeking a skilled and proactive System Administrator to manage and support Mac-based IT environments. This role involves daily system configuration, operations, and optimization to ensure efficient resource utilization and system reliability. You will provide user assistance, handle system capacity analysis, and collaborate on strategic IT initiatives.
Key Responsibilities
- →Assist with configuration and day-to-day operation of Mac systems, IT assets, and related business systems
- →Ensure optimal performance, resource utilization, and reliability of Mac environments
- →Perform system capacity analysis to forecast and plan for resource requirements
- →Identify areas for system improvements and recommend optimization strategies
- →Provide technical assistance to users for accessing and utilizing business systems
- →Troubleshoot and resolve user issues related to Mac systems and applications
- →Manage and maintain the Jamf Pro environment for enterprise Mac management
- →Develop, deploy, and maintain custom scripts, policies, and configuration profiles using Jamf
- →Collaborate with IT teams to support system integration, updates, and installations
- →Maintain detailed documentation for system configurations, processes, and troubleshooting guides
Requirements
- ✓2-4 years of experience in system administration managing Mac systems in an enterprise environment
- ✓Strong expertise in Jamf Pro administration, scripting (e.g., Bash, Python), and Mac system management
- ✓Knowledge of MacOS deployment, configuration, and troubleshooting in an enterprise setting
- ✓Familiarity with Apple Device Enrollment Program, Volume Purchase Program, and mobile device management
- ✓Excellent problem-solving and analytical skills
- ✓Strong communication skills to support technical and non-technical stakeholders
- ✓Ability to work independently and as part of a team in a fast-paced environment
- ✓Applicants must be eligible to obtain Public Trust clearance
- ✓ITIL certification v4 preferred
- ✓Jamf 200, Jamf 300, or ACiT certifications preferred
- ✓Hands-on experience with automation tools and practices for managing Mac systems preferred
- ✓Familiarity with ITIL practices and change management processes preferred
