Account Manager - Bilbao (They/She/He) at DeliveryHero

DeliveryHero

Bilbao, PV, es·1d ago

Entry LevelFull-timeGo

Salary Range

$12,240 - $16,560 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a doer, relationship-builder, and growth-driver to join our Regions team. As an Account Manager, you’ll be the go-to person for our top-tier restaurant partners, ensuring they thrive and win with us.

Key Responsibilities

→Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
→Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
→Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
→Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
→Improve Glovo’s revenue through commission renegotiation and selling assets.
→Understand, build action plans and follow up on churned and inactive partners.
→Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

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About DeliveryHero

DeliveryHero is a leading international food delivery platform that connects customers with a wide array of restaurants and food services through its digital marketplace. Operating in multiple countries across Europe, Asia, and the Middle East, the company has established itself as a key player in the rapidly growing food tech industry. Founded in 2011 and headquartered in Berlin, Germany, DeliveryHero has expanded its footprint through strategic acquisitions and local partnerships, adapting to regional tastes and preferences while maintaining a unified technological approach. The company offers a user-friendly mobile app and website that allow customers to browse menus, place orders, and track deliveries from thousands of restaurants. Its platform features advanced algorithms for personalized recommendations, real-time order tracking, and secure payment options. DeliveryHero primarily targets urban consumers seeking convenience and variety in their dining choices, as well as restaurant partners looking to expand their customer base. Key features include localized content, multilingual support, and integrated loyalty programs to enhance user engagement. DeliveryHero has achieved significant milestones, including becoming one of the largest food delivery platforms globally with a presence in over 40 countries. Its market position is reinforced by strong brand recognition, a scalable technology infrastructure, and a focus on operational efficiency. The company’s unique value proposition lies in its ability to blend global expertise with local market insights, ensuring a seamless and culturally relevant experience for both customers and restaurant partners.