Account Manager Groceries - Poland (They/She/He) at DeliveryHero

YOUR MISSION Q-Commerce is the second biggest category inside Glovo. We are currently building a strong team to re-invent how consumers buy their groceries and any other product in their city, making it more convenient and easy than ever. Be a key role in developing the Q Commerce Groceries Vertical in Poland that consists of top grocery supermarkets. Analyse partners operational performance, profitability and assortment. Make shopping via Glovo app a real and convenient alternative to visiting the stores. THE JOURNEY • Establish excellent relationships with Glovo’s top grocery partners through consistent and proactive communication, identifying their needs and building engagement (Partner meetings and business reviews). • Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and report performance metrics, build plans to enhance them. • Drive data-backed decision-making - investigate underperforming campaigns, identify sales trends, and recommend strategic improvements. • Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (Average Order Value, Conversion Rate, cross selling and upselling). • Improve Glovo’s revenue through additional revenue streams (in app marketing). • Get feedback from our partners and translate it into product, marketing and operations improvements. • Understand, build action plans and follow up on churned and inactive partners. • Stay abreast of industry trends, competitor activities, and market conditions to identify new opportunities for business growth. • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.