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Entry LevelFull-time
Salary Range
$11,475 - $15,525 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Manager to join the Glovo Account Management team. You will play a key role in impacting long tail partners to help them grow, sell assets, and improve user experience.
Key Responsibilities
- →Maintain a good relationship between Glovo and our partners through scalable tools and initiatives
- →Optimize Glovo visibility in our partners through marketing actions and marketing kits
- →Understand motives of inactive partners and churn and make plans to improve month-over-month performance
- →Improve long tail partners profitability by involving in commercial negotiations
- →Define scalable processes to make long tail partners self-sufficient in using our tools
- →Draw and execute plans to grow the portfolio through promotions, marketing activations, and selling positioning assets
- →Identify new assets to sell to long tail partners and implement the whole process
- →Review and propose partner communications to ensure partner engagement and long-term relationships
- →Work on improving KPIs for long tail partners through communications, tech releases, new features implementation, and different analysis and tests
- →Improve operational efficiency of our partners by ensuring the best service delivery
Requirements
- ✓Customer Service or Business Consultancy experience
- ✓Preferably experience in FMCG, food-hospitality or on-demand delivery industry
- ✓Effective English and Georgian written and communication skills
- ✓High level of Excel skills
- ✓Mass communication tools skills
- ✓Determined to get things done
- ✓Organized and detail-oriented
- ✓Problem solver with a data-driven and analytical approach
- ✓Great interpersonal and communication skills
- ✓Comfortable working in a high growth and high-performance startup with a fast pace
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