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Entry LevelFull-time
Salary Range
$12,240 - $16,560 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Management Intern to join Glovo’s Q-Commerce team and support our portfolio of specialty shop partners. This internship offers hands-on experience in operations, relationship management, and commercial strategy within the dynamic quick-commerce sector.
Key Responsibilities
- →Support the onboarding of new specialty partners by ensuring they have all the tools, training, and materials to succeed on our platform.
- →Maintain up-to-date partner information and support day-to-day operations across key accounts.
- →Build strong, positive relationships with partners by understanding their needs and ensuring a great experience on Glovo.
- →Collect feedback from partners and collaborate cross-functionally to drive improvements in tools, processes, and partner experience.
- →Track key performance metrics to monitor partner success and support decision-making.
- →Be responsible for partners’ business performance, analyze their main KPIs and ensure growth MoM, YoY.
- →Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
- →Actively collaborate with colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference.
Requirements
- ✓Proactive, people-oriented, and eager to learn by doing.
- ✓Ability to support partner onboarding and maintain partner information.
- ✓Strong communication skills to build relationships with partners.
- ✓Analytical mindset to track performance metrics and analyze KPIs.
- ✓Collaborative approach to work with cross-functional teams.
Free to sign up. Takes 30 seconds.
About DeliveryHero
DeliveryHero is a leading international food delivery platform that connects customers with a wide array of restaurants and food services through its digital marketplace. Operating in multiple countries across Europe, Asia, and the Middle East, the company has established itself as a key player in the rapidly growing food tech industry. Founded in 2011 and headquartered in Berlin, Germany, DeliveryHero has expanded its footprint through strategic acquisitions and local partnerships, adapting to regional tastes and preferences while maintaining a unified technological approach. The company offers a user-friendly mobile app and website that allow customers to browse menus, place orders, and track deliveries from thousands of restaurants. Its platform features advanced algorithms for personalized recommendations, real-time order tracking, and secure payment options. DeliveryHero primarily targets urban consumers seeking convenience and variety in their dining choices, as well as restaurant partners looking to expand their customer base. Key features include localized content, multilingual support, and integrated loyalty programs to enhance user engagement. DeliveryHero has achieved significant milestones, including becoming one of the largest food delivery platforms globally with a presence in over 40 countries. Its market position is reinforced by strong brand recognition, a scalable technology infrastructure, and a focus on operational efficiency. The company’s unique value proposition lies in its ability to blend global expertise with local market insights, ensuring a seamless and culturally relevant experience for both customers and restaurant partners.
