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SeniorFull-timeGo
Salary Range
$16,907 - $22,874 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Assistant Manager Sales Operations plays a critical role in overseeing operational workflows that support partner onboarding, go-live readiness, inventory management, and administrative account processes. This position ensures smooth execution, high-quality service delivery, and strong collaboration with Sales, Inside Sales, and Account Management teams.
Key Responsibilities
- →Lead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management, and Admin Account Managers
- →Manage performance, KPIs, and SLA delivery across all regions
- →Ensure fast and accurate activation of new partners
- →Oversee training, credentials creation, tablet delivery, technical support, switches, and merges
- →Guarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation
- →Manage tablet and SIM card stock, allocation, contracts, and GSM invoices
- →Oversee administrative requests: replacements, terminations, new contracts, annexes, bank updates
- →Standardize SOPs and centralize processes across markets
- →Lead improvement projects on vendor incubation, reachability, churn validation, price disparity
- →Ensure strong cross-functional alignment with logistics, finance, sales, and training
Requirements
- ✓5+ years of experience in Sales Ops, Vendor Ops, or similar
- ✓Strong people management skills with experience leading large teams
- ✓Excellent analytical, problem-solving, and process improvement capabilities
- ✓Ability to manage high-volume operations in a fast-paced environment
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About DeliveryHero
DeliveryHero is a leading international food delivery platform that connects customers with a wide array of restaurants and food services through its digital marketplace. Operating in multiple countries across Europe, Asia, and the Middle East, the company has established itself as a key player in the rapidly growing food tech industry. Founded in 2011 and headquartered in Berlin, Germany, DeliveryHero has expanded its footprint through strategic acquisitions and local partnerships, adapting to regional tastes and preferences while maintaining a unified technological approach. The company offers a user-friendly mobile app and website that allow customers to browse menus, place orders, and track deliveries from thousands of restaurants. Its platform features advanced algorithms for personalized recommendations, real-time order tracking, and secure payment options. DeliveryHero primarily targets urban consumers seeking convenience and variety in their dining choices, as well as restaurant partners looking to expand their customer base. Key features include localized content, multilingual support, and integrated loyalty programs to enhance user engagement. DeliveryHero has achieved significant milestones, including becoming one of the largest food delivery platforms globally with a presence in over 40 countries. Its market position is reinforced by strong brand recognition, a scalable technology infrastructure, and a focus on operational efficiency. The company’s unique value proposition lies in its ability to blend global expertise with local market insights, ensuring a seamless and culturally relevant experience for both customers and restaurant partners.
