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SeniorFull-time
Salary Range
$25,194 - $34,086 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are looking for a Fleet Operations Lead to lead and optimize regional fleet operations in Northern Greece by ensuring high rider performance, operational efficiency, safety compliance, and cost control, while aligning local execution with central fleet strategy to deliver outstanding last-mile service.
 
What you 'll do:
 
• Ensure daily optimal rider capacity planning and availability for Northern Greece
• Adjust fleet allocation based on peak hours, seasonality, and business growth
• Troubleshoot operating issues in real time & oversee day-to-day operations
• Performance management (track KPIs etc)
• Tickets' management & riders' communication
• Oversee onboarding & offboarding of riders
• Cost control (CPO/ CPH) to ensure profitability
• Partner with fleet ops, performance, RR, Legal, payroll, ops teams
• Identify process inefficiencies and propose scalable solutions
• Present improvement plans to management
• Follow up competition, prepare relevant reports & analyze strategy
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About DeliveryHero
DeliveryHero is a leading international food delivery platform that connects customers with a wide array of restaurants and food services through its digital marketplace. Operating in multiple countries across Europe, Asia, and the Middle East, the company has established itself as a key player in the rapidly growing food tech industry. Founded in 2011 and headquartered in Berlin, Germany, DeliveryHero has expanded its footprint through strategic acquisitions and local partnerships, adapting to regional tastes and preferences while maintaining a unified technological approach. The company offers a user-friendly mobile app and website that allow customers to browse menus, place orders, and track deliveries from thousands of restaurants. Its platform features advanced algorithms for personalized recommendations, real-time order tracking, and secure payment options. DeliveryHero primarily targets urban consumers seeking convenience and variety in their dining choices, as well as restaurant partners looking to expand their customer base. Key features include localized content, multilingual support, and integrated loyalty programs to enhance user engagement. DeliveryHero has achieved significant milestones, including becoming one of the largest food delivery platforms globally with a presence in over 40 countries. Its market position is reinforced by strong brand recognition, a scalable technology infrastructure, and a focus on operational efficiency. The company’s unique value proposition lies in its ability to blend global expertise with local market insights, ensuring a seamless and culturally relevant experience for both customers and restaurant partners.
