Manager Core People Operations at DeliveryHero

About the Role

The Core People Operations Manager will lead and manage onboarding, offboarding, and people operations compliance across 8 countries in the MENA region. This role oversees key operational processes including immigration, pension, and social security administration for both blue-collar and white-collar employees.

Key Responsibilities

• →Own and manage end-to-end onboarding and offboarding processes across all assigned countries, ensuring compliance with local labor laws and company policies
• →Ensure smooth coordination between HR, payroll, IT, facilities, and business leaders for employee transitions
• →Maintain accurate employee records and documentation throughout the employee lifecycle
• →Oversee all visa, work permit, and residency processes for expatriate and local employees
• →Act as the main point of contact with government authorities, immigration offices, and external agents
• →Manage pension, social security, and statutory benefit registrations, contributions, and deregistrations
• →Ensure accurate and timely submissions in line with country-specific regulations
• →Ensure HR operational practices comply with local labor laws, social security regulations, and immigration requirements across all 8 countries
• →Partner with HR Business Partners, Payroll, Finance, Legal, IT, and external vendors to deliver seamless people operations
• →Lead, coach, and develop the core people operations team
• →Drive process standardization and continuous improvement while respecting local country requirements