Senior Technical Program Manager at Demandbase

Introduction to Demandbase: Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform. As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom. SENIOR TECHNICAL PROGRAM MANAGER ABOUT THE ROLE We’re looking for a Senior Technical Program Manager to lead complex, cross-functional programs that are critical to engineering execution and product delivery. This person will bring clarity to ambiguity, drive alignment across teams, and help scale how work gets done across the organization. You’ll partner closely with engineering, product, and cross-functional stakeholders to move high-impact initiatives from planning through execution. This is a high-visibility role for someone who knows how to create momentum, manage risk, and improve team effectiveness. We’re looking for a TPM with strong ownership, sound judgment, and a practical approach to using modern tools, including AI-enabled workflows, to move faster and make better decisions. The base compensation range for this position is for candidates in San Francisco, CA. For all other locations, the base compensation range is based on the candidate’s primary work location, as our ranges are location-specific. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years of experience, and depth of experience. Location: Downtown San Francisco, hybrid, 2 days/week in office Compensation Range: $166,000-$248,000 RESPONSIBILITIES - Lead complex, cross-functional programs from planning through execution, with clear ownership of timelines, dependencies, risks, and outcomes - Drive engineering execution by helping teams prioritize effectively and deliver efficiently - Partner with engineering, product, and cross-functional stakeholders to clarify requirements, manage trade-offs, and bring structure to ambiguous problems - Manage dependencies and competing priorities across multiple teams and initiatives - Establish strong operating rhythms, including status updates, risk tracking, escalation management, and executive visibility - Monitor program health through metrics and insights, identify blockers early, and drive resolution - Improve processes and ways of working to increase execution speed, visibility, and operational efficiency - Use automation and AI-enabled workflows where they add real value, including planning support, documentation, reporting, and risk identification - Keep teams aligned to business goals, technical requirements, and delivery commitments QUALIFICATIONS - Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent practical experience - 5+ years of experience working directly with engineering teams as a Technical Program Manager - Proven success driving large, cross-functional programs in a fast-paced product or engineering environment - Strong ability to manage multiple stakeholders, balance competing priorities, and keep programs moving forward - Experience bringing structure and clarity to ambiguous situations and turning them into actionable plans - Strong working knowledge of Agile or other program and project management methodologies - Proficiency with tools such as Jira, Confluence, Google Workspace, Smartsheet, or similar platforms - Comfort using AI-enabled tools and automation to improve planning, reporting, documentation, or operational efficiency - Excellent written and verbal communication skills, with the ability to clearly communicate status, risks, trade-offs, and recommendations to technical and non-technical audiences - Strong interpersonal and influencing skills, with the ability to build trust and work effectively across teams - Ability to adapt quickly to new technologies, shifting priorities, and changing business needs NICE TO HAVE - Experience integrating AI into program workflows, such as automating reporting, surfacing risks, improving documentation, or supporting forecasting - Experience supporting platform, infrastructure, data, or AI-related product and engineering initiatives - Familiarity with modern software development practices, languages, and frameworks - Experience operating in a fast-moving, scaling environment - Understanding of cloud platforms such as AWS or GCP Benefits Our benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, paid holidays, and access to mental health and wellness resources. We also provide a 401(k) with pre-tax, after tax, and roth options, as well as short-term/long-term disability, life insurance, and other great benefits. Our Commitment to Diversity, Equity, and Inclusion at Demandbase At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis. We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply! We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together. Unsolicited Submissions At Demandbase, we value thoughtful partnerships and direct connections with candidates. We’re not accepting unsolicited resumes or outreach from third-party recruiting agencies. Any unsolicited submissions will not be reviewed, and no fees will be paid.