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Mid LevelFull-timeGoRustAI
Salary Range
$25,000 - $75,000 /year
About the Role
We are looking for a Virtual Cruise Booking Agent to join our team. This remote role involves assisting clients with selecting, booking, and managing cruise vacations by providing expert guidance and personalized service.
Key Responsibilities
- →Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms
- →Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements
- →Process bookings and payments while ensuring accuracy and compliance with company policies
- →Maintain strong relationships with clients by offering personalized service and follow-ups
- →Stay updated on cruise line promotions, policies, and travel regulations
- →Collaborate with cruise partners to secure the best deals and exclusive perks for clients
- →Address client concerns and troubleshoot any booking-related issues professionally
- →Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations
Requirements
- ✓Previous experience in travel sales, reservations, or customer service (preferred but not required)
- ✓Strong knowledge of cruise lines, destinations, and travel industry trends
- ✓Excellent verbal and written communication skills
- ✓Ability to multitask and manage multiple bookings efficiently
- ✓Sales-oriented mindset with a passion for helping clients plan memorable vacations
- ✓Proficiency with online booking systems, CRM software, and Microsoft Office Suite
- ✓Self-motivated and able to work independently in a remote environment
- ✓Certification in travel or cruise industry (e.g., CLIA certification) is a plus
Benefits
- ★Flexible work schedule with remote opportunities
- ★Exclusive travel discounts and industry perks
- ★Ongoing training and professional development
- ★Career growth opportunities within the company
