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Mid LevelFull-timeGoAIGit
Salary Range
$50,000 - $70,000 /year
About the Role
Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment.
Key Responsibilities
- →Assist with reservation and scheduling requests submitted by clients
- →Support booking coordination across various service categories, including accommodations and related services
- →Maintain accurate client records and reservation details in internal systems
- →Communicate professionally with clients via email, phone, or messaging platforms
- →Provide general customer service support and follow established processes
- →Review confirmations and documentation for accuracy and completeness
- →Collaborate with internal teams to ensure a smooth client experience
Requirements
- ✓Strong written and verbal communication skills
- ✓Excellent attention to detail and organizational abilities
- ✓Comfortable using online systems, email, and basic digital tools
- ✓Ability to manage multiple tasks while meeting deadlines
- ✓Customer service or administrative support experience preferred
- ✓Reliable internet access and ability to work remotely
- ✓Work Environment
- ✓Fully remote position
- ✓Flexible scheduling options may be available
- ✓Supportive, structured team environment
