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SeniorFull-timePythonElasticsearchGraphQL
Salary Range
$59,670 - $80,730 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Operations Analyst to join our Nearshore Devoteam team. This role will work in an international environment, focusing on ensuring the operational integrity and high availability of a global Machine-to-Machine (M2M) platform for a major Telecommunications client.
Key Responsibilities
- →Act as a Technical Service Owner for a mission-critical M2M ecosystem, overseeing more than 20 interconnected systems.
- →Monitor and maintain the health of backend data flows, ensuring critical billing and reporting services operate without disruption.
- →Automate operational workflows using Python or Bash to reduce manual intervention and improve system resilience.
- →Perform advanced troubleshooting in Red Hat Enterprise Linux (RHEL) environments, identifying and resolving complex technical incidents.
- →Lead technical communication with external vendors and partners to ensure strict compliance with established SLAs.
- →Implement and refine observability strategies using modern tools such as Elasticsearch, GraphQL, and Grafana.
- →Collaborate with international engineering teams to plan system upgrades, define operational requirements, and participate in architectural decisions.
- →Maintain comprehensive runbooks and operational documentation to ensure consistency across the platform’s lifecycle.
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About Devoteam
Devoteam is a global consulting and technology company specializing in digital transformation, with a focus on innovation and performance optimization. Headquartered in France, the company was founded in 1999 and has since expanded its operations across Europe, Asia, and the Americas. Devoteam operates at the intersection of technology and business strategy, helping organizations navigate complex digital challenges and leverage emerging technologies to drive growth and efficiency. Its expertise spans across various industries, including finance, energy, telecommunications, and public services, reflecting a broad understanding of sector-specific needs. Devoteam offers a comprehensive suite of services, including digital strategy consulting, cloud transformation, cybersecurity, data analytics, and agile software development. The company is known for its tailored approach, combining technical expertise with deep business insights to deliver measurable results. Its solutions are designed to empower clients to adopt cutting-edge technologies while ensuring scalability, security, and alignment with their strategic objectives. Devoteam primarily targets large enterprises and mid-sized companies seeking to modernize their operations, enhance customer experiences, and stay competitive in a rapidly evolving digital landscape. With a presence in over 20 countries and a workforce of more than 5,000 professionals, Devoteam has established itself as a trusted partner in digital transformation. The company has been recognized for its innovative solutions and commitment to sustainability, holding certifications such as ISO 27001 for information security. Devoteam’s unique value proposition lies in its ability to bridge the gap between technology and business, offering end-to-end support from initial strategy to implementation, ensuring clients achieve long-term success in their digital journeys.
