Sales Engineer I at Dialpad

Dialpad

Austin, US·2d ago

Mid LevelFull-timeRustGoAI

Salary Range

$102,000 - $138,000 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Sales Engineer I to join Dialpad, the leading AI-powered customer communications platform. This role will be the technical heartbeat of our Sales team, helping customers understand and utilize our cutting-edge AI-powered communication platform.

Key Responsibilities

→Lead 2-3 product demonstrations a day, showing small business owners how Dialpad solves their specific communication headaches.
→Own the "Proof of Concept" phase, helping customers set up their first office phone systems and test out our industry-leading AI features.
→Partner with Account Executives to answer technical questions and act as a bridge between the customer’s needs and our technology.
→Dive into our training program to become an expert in Dialpad's cutting-edge AI technology and cloud telephony.
→Use specialized tools to help customers optimize their office Wi-Fi and network settings to ensure their "HD Voice" experience is flawless.

Requirements

✓1-2 years of experience in a customer-facing role (Sales, Account Management, or Support).
✓Technical curiosity and a "tinkerer" mindset.
✓Ability to explain complex technical ideas in a clear and understandable way.
✓Proficiency with modern tools like Google Workspace or Microsoft 365.
✓Adaptability in a fast-paced environment.