Account Manager, EMEA at Discord

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. We’re looking for an Account Manager to join our Advertising Solutions business across EMEA. You’ll play a critical role in managing, maintaining, and growing strategic partnerships across our Gaming Advertising Solutions portfolio. You’ll bring strong experience across gaming and advertising/media/marketing, a consultative mindset, and the ability to expand and optimize a meaningful recurring book of business. This role is London-based and focused on driving client success and revenue growth with top-tier Mobile and XP Gaming companies and their media agencies across EMEA. What You'll Be Doing • Own and grow a portfolio of named accounts across EMEA, with emphasis on Mobile and XP Gaming publishers, studios, and their agencies. • Drive overall client success by overseeing campaign performance and ensuring delivery against agreed KPIs and marketing objectives. • Act as the primary point of contact for clients, managing day-to-day communications and building strong, trusted relationships with senior marketing stakeholders (Marketing, UA/Growth, Brand, Media, Partnerships). • Partner cross-functionally (Sales, Product, Marketing, Operations, Data Science, Legal, Finance) to ensure seamless campaign execution, optimization, and renewal. • Provide quantitative and qualitative insights to inform optimizations, surface performance trends, and unlock incremental growth opportunities. • Lead renewal and expansion conversations, identifying upsell opportunities aligned to client objectives and performance outcomes. • Develop product fluency: become an expert in Discord’s advertising solutions and tailor recommendations to evolving client needs. • Apply structured account planning to prioritize opportunities, grow revenue, and deepen multi-threaded relationships across complex stakeholder groups. • Represent Discord credibly within the gaming, media, marketing, and advertising ecosystem across EMEA. What you should have • 5+ years of experience as an Account Manager within digital advertising, media, or ad tech—ideally within the gaming ecosystem. • Demonstrated track record of retaining and expanding revenue within a recurring book of business. • Strong understanding of the EMEA gaming landscape, including Mobile and XP Gaming, digital media formats, and buying tactics. • Fluency across full-funnel marketing campaigns (brand, mid-funnel, and performance). • Experience delivering executive-ready reporting (e.g., wrap reports, QBRs) and translating data into clear, actionable recommendations. • Commercial acumen with experience supporting renewal negotiations and identifying expansion pathways. • Ability to build relationships with senior marketing decision-makers and influence strategy through data and insight. • Analytical mindset with the ability to interpret performance data, identify trends, and drive optimization. • Comfort operating cross-functionally to unblock clients and deliver measurable outcomes. • Excellent communication skills and executive presence. • Willingness to travel across EMEA for in-person client meetings and industry events. Nice to have • Existing relationships with major EMEA gaming publishers/studios and leading media agencies. • Experience working with emerging or innovative ad products in a high-growth environment. • Self-serve platform experience. • Passion for gaming and strong knowledge of the EMEA gaming landscape. The On Target Earnings (OTE) for this full-time position is £153,600.00 - £172,800.00 + benefits. Our ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.