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Mid LevelFull-timeAI
Salary Range
$1,000 - $1,100 /month
About the Role
We are seeking a Central Administrative Specialist to support residential communities across multiple markets. This role ensures accuracy of resident financial statements, drives collections, and maintains professional communication with residents.
Key Responsibilities
- →Oversee account statements and collections across properties
- →Investigate charge discrepancies with Property Managers
- →Prepare demand letters, notices, and Final Account Statements (FAS)
- →Coordinate evictions and follow-ups with attorneys or third parties
- →Support debt recovery and collaborate with agencies/vendors like Jetty
- →Address escalated financial inquiries with clarity and empathy
- →Issue notices and communications with on-site teams
- →Monitor rental insurance compliance and follow-up
- →Collect forwarding addresses at move-outs
- →Maintain documentation for payment promises
- →Process payments and reconcile transactions
- →Record charges, fees, and adjustments
- →Manage security deposits: collection, refunds, and reporting
- →Oversee Jetty processes, reports, and verifications
- →Apply and monitor applicable risk fees
- →Audit lease agreements for consistency
- →Configure recurring charges, billables, and fee structures
- →Support month-end closing and checklists
- →Maintain documentation for internal controls and improvements
Requirements
- ✓3–5 years of residential property management experience focused on accounting or resident relations
- ✓Knowledge of property management software, preferably OneSite or RealPage
- ✓Intermediate to advanced English proficiency
- ✓Strong knowledge of accounts payable/receivable and contract compliance
