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LeadFull-timeGo
Salary Range
SGD 9,000 - SGD 12,000 /month
About the Role
We are looking for a Lead of Sales Engineers to join our team at dLocal. This role will lead and develop our Sales Engineering function, acting as a strategic partner to the Commercial organization. You will blend people leadership, technical expertise, and customer-centric thinking to ensure our teams deliver best-in-class technical support across the full sales cycle.
Key Responsibilities
- →Lead, coach, and develop a team of Sales Engineers, ensuring high performance, continuous learning, and strong collaboration with Sales and other stakeholder teams.
- →Define and implement best practices, processes, and tools for the Sales Engineering function.
- →Act as a strategic advisor to Sales Leadership on technical positioning, deal strategy, and prioritization.
- →Allocate team resources across regions, customers, and opportunities to ensure the right coverage and impact.
- →Support the Sales team with technical expertise for proposals, demos, and presentations tailored to different customer verticals.
- →Represent the company in high-stake conversations with customer stakeholders at all levels, including executive and technical audiences.
- →Oversee participation in RFIs, RFPs, and other pre-sale processes to ensure high-quality technical responses.
- →Translate complex technical capabilities into clear business value narratives.
- →Own the technical relationship with PSPs, gateways, and partners, helping identify new capabilities and commercial opportunities.
- →Ensure the team maintains a strong understanding of APIs and can clearly explain integration models to third parties.
- →Partner with Product and Engineering to provide structured customer feedback and influence roadmap direction.
- →Oversee project delivery coordination across internal teams such as Tax, Fraud Prevention, Customer Support, Operations, TAM, Treasury, Compliance, and Legal.
- →Build frameworks to ensure predictable delivery, alignment, and communication across stakeholders.
- →Promote a continuous improvement mindset across the sales process to drive efficiency and revenue growth.
Requirements
- ✓Bachelor’s degree in Engineering, Computer Science, or a related field.
- ✓5+ years of experience in Sales Engineering, Solutions Engineering, or similar roles, including 2+ years in a leadership or team-lead capacity.
- ✓Strong experience working with APIs and explaining technical architectures to both technical and non-technical audiences.
- ✓Fluent in written and spoken English.
- ✓Proven track record delivering client-focused, technical solutions based on customer needs.
- ✓Excellent stakeholder management, communication, and presentation skills — comfortable engaging executives and technical teams.
- ✓Strong analytical, technical, and problem-solving capability, with solid project management experience.
- ✓Exceptional organizational and prioritization skills, with the ability to manage multiple priorities and customer engagements.
- ✓Experience in payments or fintech is a strong plus.
- ✓Additional languages are a plus.
- ✓Comfortable working across time zones and collaborating globally.
