Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
The Sales Development function is responsible for prospecting, educating and qualifying leads to create opportunities for the Account Executives to close. This function helps drive higher retention with a focus on building trust to generate long term customer relationships.
Essential Key Responsibilities
• Nurture inbound leads from marketing responses, chat, webforms and phone inquiries
• Contact leads, identify pain points, goals, budget, and schedule meetings or demos with Account Executives
• Convey Dun & Bradstreet's value through phone conversations and bulleted emails
• Qualify leads based off of Budget Authority Need and Timeline (BANT) and pass to the appropriate internal Sales Channel
• Maintain an in-depth understanding of Dun & Bradstreet's product features, functionality, and benefits
• Use CRM to capture all sales activity and maintain accurate customer records
• Work closely with Account Executives for seamless customer experience through handoff
• Additional duties as assigned.
Education and Experience
• Associate's Degree: Required
• Bachelor's Degree: Preferred
• Years of Relevant Experience: 2 to 4 years
Essential Skills and/or Certifications
• Strong desire to build a career in sales
• Ability to write succinct, crisp emails and a great phone manner
• Ability to engage in meaningful conversations at all levels of management
• Ability to gain deep product knowledge and continually learn new features, applications, and more
• Exceptional organization and time management skills
• Ability to be coachable with a high sense of curiosity and creativity
• Ability to work with CRM software
• Proficiency with Excel and other MS Suite programs
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
Key Stakeholders
• External Clients, Inside, Field and Strategic Account Executives
Physical Requirements
• Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
• Ability to sit, speak and operate telephone and/or computer for long periods of time
• Ability to handle pressure, stressful conditions, and conflict resolution
• Ability to work day, evening and/or weekend hours as needed
• Regular attendance in the office
Benefits We Offer
· Generous paid time off in your first year, increasing with tenure.
· Up to 16 weeks 100% paid parental leave after one year of employment.
· Paid sick time to care for yourself or family members.Â
· Education assistance and extensive training resources.
· Do Good Program: Paid volunteer days & donation matching. Â
· Competitive 401k with company matching.
· Health & wellness benefits, including discounted Wellhub membership rates.
· Medical, dental & vision insurance for you, spouse/partner & dependents.
All Dun & Bradstreet job postings can be found at [Upgrade to PRO to see link] Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [Upgrade to PRO to see contact] to let us know the nature of your accommodation request and your contact information.