Creative Project Manager at Doordashusa

About the Team At DoorDash, our mission is to grow and empower local economies. We believe that brand and creativity play a critical role in making that mission real for every customer, merchant, and dasher we serve. The Brand & Creative team plays a critical role in achieving that mission by earning an outsized share of people’s attention and engagement. We are not here to blend in, but to stand out: to spark conversations, shape culture, earn attention and deepen connections. We are a team of strategists, creatives, producers, marketers, and operators working together to turn business objectives into bold, effective, and emotionally resonant creative. We operate at the intersection of short-term impact and long-term brand building, ensuring every execution drives immediate results while strengthening how people feel about DoorDash over time. We believe that creativity is a business tool, and that when it's applied with focus, it drives not just awareness, but growth. This team owns the development, delivery, and evolution of the brand across every touchpoint, from major campaigns to always-on content. Brand & Creative Operations is the connective hub of the Brand & Creative org. Our team — Business Leads and Creative Operations — creates the conditions for great work: ensuring every project is strategically grounded, operationally sound, on-brand and creatively excellent. We’re embedded partners to Marketing, shaping how creative connects to marketing strategy, amplifies impact, and drives growth across the business. About the Role The Creative Project Manager (I5) is the day-to-day operator who ensures creative work moves from brief to final delivery with clarity, speed, and quality. You are the glue between Business Leads, Creative Leads, Resourcing, Production, Integrated Marketing and Channel Managers — owning the project plan, timeline, status, and execution for a portfolio of small-to-extra large projects. You bring strong PM discipline, production savvy, and an appetite for improving how creative work gets done. What You’ll Do • Work closely with the Brand & Creative teams (including Creative, Social, Brand Partnerships) and Cross-functional Partners (including Integrated Marketing, Media – driving effective and efficient projects from start to finish. • Contributing to a culture of creativity and collaboration; innovating how we work, building relationships cross-functionally. • Manage intake hygiene and resource coordination; connecting each project to the Resourcing Board, confirm assignments with the Resourcing Lead and Business Lead; flagging dependencies or timing risks; ensuring briefs and asset trackers are final before projects kick off. • Manage asset production and delivery, ensuring brand consistency and legal compliance, overseeing QA, and coordinating delivery to trafficking. • Project tracking and reporting: keep status objective and up to date, document clear next steps, run weekly reviews, and flag risks early. • Execution & daily management: track progress daily, update timelines and resource allocations, communicate status proactively to stakeholders, and ensure production partners and creatives are aligned on timing and deliverables. • Help manage third-party creative relationships, interfacing regularly with freelancers and production vendors • Own project closeout: ensure all deliverables are transferred, documented, and stored correctly, with no loose ends. Who You Are • A pragmatic project manager with a clear understanding of creative development and production processes across all channel types. • Organized and obsessively accountable — you treat timelines, budgets, and process hygiene as non-negotiable. • Strong communicator who can translate between creative teams, Business Leads, agency partners, and cross-functional stakeholders. • Proactive problem solver who anticipates risks, escalates early, and delivers calm under pressure. Qualifications • 6-7 years of project management experience in a creative agency or in-house creative team (or equivalent). • Proven experience using project management tools (Monday.com, Airtable, Asana, or similar). • Strong track record of managing complex, multi-deliverable projects, with multiple stakeholders and steering them to on-time delivery. • Comfortable with data-driven reporting and maintaining clear project health metrics. • Self-starter mindset, with the ability to handle multiple projects with minimal oversight. • Excellent communication skills across multiple stakeholders, including senior leadership, to get things done efficiently and correctly. • Incredible organizational skills and attention to detail. • Proactive problem-solving, with the ability to always be one step ahead • Nice to have: experience with resourcing boards/capacity planning, and familiarity with AI-enabled tooling or pilots for creative workflows. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$108,800—$160,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.